AI features
Available features
Front's AI features
Edited 20 days ago
Front offers a range of AI features designed to enhance user efficiency and boost productivity. Leverage Front’s AI features to streamline various tas...
AI Compose for email
Edited 11 days ago
AI capabilities in Front help teams increase productivity and efficiency when responding to customer inquiries. Use AI Compose to instantly draft high...
AI Compose for Knowledge Base
Edited 8 months ago
Leverage AI to help draft, edit, and translate your Front knowledge base content. Enable the Draft articles setting via the AI tab in company se...
AI Summarize
Edited 2 months ago
AI capabilities in Front help teams increase productivity and efficiency when responding to customer inquiries. Use AI Summarize to quickly gather con...
AI Answers in Front Chat
Edited 2 months ago
Front’s new AI Answers feature gives your customers the ability to self-serve with immediate responses to questions and dramatically improves your tea...
Frequently asked questions about Front's AI Feature terms
Edited 19 days ago
Last updated: March 12, 2025 This FAQ is intended to provide more information about Front’s AI Features Terms . Our software now includes AI-powered...
Features in beta
Front's AI beta features
Edited 2 months ago
Front is offering beta access for various AI features. Participate in the beta to see how your team can leverage these features to accelerate your wor...
AI Assist [open beta]
Edited 20 days ago
AI Assist reduces the time and effort needed to resolve conversations with suggested replies based on past, similar conversations and optionally, your...
AI Tagging [open beta]
Edited 3 months ago
Front's AI Tagging rules automatically categorize and tag emails to make them easier to organize, search, and report on. An admin can set up to 50 tag...
Ask AI (internal AI Answers) in Front Knowledge Base [open beta]
Edited 2 months ago
Use the AI search bar in Front’s Knowledge Base sidebar plugin to access answers from your knowledge base. After you submit a question, AI will surfac...
AI Translations [open beta]
Edited 2 months ago
Use Front’s AI Translations feature to automatically detect the language in both inbound and outbound messages, then translate the content into your p...