AI Compose for Knowledge Base

Leverage AI to help draft, edit, and translate your Front knowledge base content.

Enable the Draft articles setting via the AI tab in company settings.

Compose full knowledge base articles from just bullet points or simple paragraphs. With AI Compose, you can focus on polishing and refining your help center articles, rather than starting from scratch.

Easily upgrade text inline by fixing spelling and grammar errors, expanding on content, or making it more concise.

For multi-language knowledge bases, easily translate your articles from one language to another with a click of a button.

Make sure you select the full content you want to replace. If you have words partially selected, this may result in broken words, broken sentences, etc.

No. The translation feature will translate the full article at this time.

The “Translate from” banner will display under the following conditions:

• You have at least one additional language in your knowledge base.

• The article is empty (has no title or existing content). Clear out any existing content and the banner will appear.

If your article is too large, we may not be able to translate it automatically. Reduce the content in the source language to enable translation.

AI Compose feature availability by pricing plan: 

• Growth plan or above: Drafting an article from scratch, fixing spelling and grammar, expanding content, and making an article more concise

• Scale plan or above: Translating an article