Teammates

Front allows you to designate different levels of access to different teammates. In addition to the company admin role, there are two default teamma...

Front has three levels of default users: company admins, workspace admins, and member users. As an admin, you have access to features and settings tha...

Admins can define user roles by using a customized set of permissions, like allowing certain users the ability to create rules or restricting them fr...

Many separate roles can exist within one Front workspace . Admins can define roles with a customized set of permissions. These are additional custom ...

Access your Front company settings by clicking the gear icon, then selecting the Company tab in the left sidebar. Based on your admin or role permi...

Audit logs allow company admins to track changes made to your Front account settings and resources. You can see who made changes, what changes were ma...

Customize your teammates' settings so they can easily transition into Front. Front admins have access to manage their team members' preferences, signa...

Admins can invite new users at any time, either one at a time or in batches of up to 150 using a CSV. Admins can also invite guests who have requeste...

When Front admins invite a new teammate, they are able to clone a subset of settings from an existing teammate. The selected settings and resources wi...

If you're an admin, you can change the status of users on your team in your  Teammate settings. You have two options:  Block a teammate: This preven...

A common situation for our Front users is when an employee leaves your team or company, and you need to replace their teammate account in Front with a...

You may need to edit teammate access to inboxes after you've initially invited the teammate or created the inbox. This article will show you how to ad...

Teammate templates make setting up new users simple. Add templates for common roles in your company, like Account Manager or Support Agent, with all t...

Front’s Workforce Management (WFM) feature ensures you have the right number of teammates, with the right skills, working at the right time. Plan shif...

Front's shifts allow admins to easily set shift schedules for your team. Shifts automatically specify when teammates are available and can be assigned...

Teammate activity exports allow you to follow the time spent by teammates on Front. You can see on a daily basis how long a specific teammate spent ac...

Teammate groups allow you to create centralized lists of users that can be used in rules, manage inbox access, or manage shared contacts access. Many ...

When you give a teammate group access to an inbox, every member of that group will be able to view the inbox and its contents. Group members can hav...

Workspaces are a way to divide up your inboxes into separate spaces with their own workflows, analytics and resources such as tags or message template...

Workspaces are a way to divide up your inboxes into separate spaces with their own workflows, analytics and resources such as tags or message template...

When you sign up for a new trial or join as teammate in a company, you have a few different ways to sign in: Use your existing Google or Microsoft log...

🚩 Caution: Changes to SSO settings can affect all users on your platform and their ability to access Front. Please contact us for assistance befo...

Admins can define IP addresses or IP ranges that teammates on their Front instance must be using in order to access Front.  This is a helpful feature...

🚩 Caution: Changes to SSO settings can affect all users on your platform and their ability to access Front. Please contact us for assistance befo...