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Recipient limits for each channel type
Front integrates with different types of channels, which have varying numbers of total recipients you can send to, depending on the nature of the channel.…- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 11 mths ago
- 1,660
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Message volume limits
In Front, your conversations will thread together unless you have chosen the No Threading option. Conversations do have a limit in the number of messages that thread together,…- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 yr ago
- 849
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How to save and attach emails as .eml files
Overview Front allows you to save a single message as an .eml file or attach it to an email you’re sending out. This is a common workflow in Outlook that is also supported in Front.…- Frontadmin
- front
- updated 10 mths ago
- 8replies
- 4,083
- Last replyKenji Hayward1 yr ago
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Attachment / File limit size
Front's attachment size limits are listed below: Gmail: 25 MB (per message) Office365: 25 MB (per message) Generic SMTP: 20.5 MB (per message) Custom SMTP (The limit size is whatever you have it set…- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 9 mths ago
- 2replies
- 3,887
- Last replyNazaninSheyni4 yrs ago
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Understanding Front's composer
Overview Front has a rich-text composer with a suite of editing options to format your message exactly the way you want it. This article will explain the different features of the composer.…- Frontadmin
- front
- updated 6 mths ago
- 19replies
- 6,987
- Last replyKenji Hayward3 yrs ago
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Using tables in emails
Overview When composing a message, you may want to include tables from external sources to Front. This article outlines current compatibility with imported tables and what you are able to edit in…- Frontadmin
- front
- updated 11 mths ago
- 2replies
- 2,741
- Last replyMary Conquest4 yrs ago
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Attaching images and documents to an email
Overview When you need to send an image or document over Front, there are three ways to attach the file to your email. Instructions Drag and drop You can drag and drop any image or document from your…- Frontadmin
- front
- updated 10 mths ago
- 19replies
- 4,038
- Last replyIbukun A2 yrs ago
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How to archive a conversation
Overview Archiving, along with snoozing, will be your team's key tool to reaching inbox zero. You can think of the Open tab of your inbox as a to-do list-- when you reach inbox zero,…- Frontadmin
- front
- updated 3 mths ago
- 25replies
- 13,262
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- Last replyJessye Levymoderator1 yr ago
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How to reply to, forward, and resend an email
Overview Front has several different options for how you can reply, forward, or resend an email based on your needs. You can also set a default option reply button for mobile.…- Frontadmin
- front
- updated 9 mths ago
- 14replies
- 5,440
- Last replyGeorgia Cyr2 yrs ago
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Tracking emails with Seen receipts
Overview Email tracking is a feature that allows you to see whether your customer has viewed the message you've sent them. In order to track emails, we use an invisible tracking pixel in your…- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 22replies
- 9,015
- Last replyLemuel Chanadmin10 mths ago
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How to undo send
Overview You can stop a message from being sent. Front will hold your message for a selected amount of time before sending it. You can enable the undo send option on every type of channel.…- Frontadmin
- front
- updated 10 days ago
- 8replies
- 6,823
- Last replyKenji Hayward1 yr ago
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How to open Front's composer from another app via mailto: hyperlinks
Overview If your company uses a CRM or internal tool, you can increase productivity by creating direct links to compose an email from Front. You can also pre-fill the To or the Subject fields with…- Frontadmin
- front
- updated 1 yr ago
- 1reply
- 3,461
- 1
- Last replydave3 yrs ago
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Sending options in your composer
Overview You have four options in Front for how you can send your messages, which you can see by clicking the dropdown arrow by the blue Send button. This allows you to save time while sending so…- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 5 mths ago
- 15replies
- 6,786
- Last replyHaley McGillmoderator1 yr ago
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