How to download and preview attachments

Front users can receive various types of files in email messages, as well as preview or download them onto your computer. There are some differences between how Mac and Windows devices handle the actions.

To review how to attach images and documents to your messages, see this article.

Attachments will display in an attachment gallery at the top of the message with clickable thumbnails, including the name of the file.

On the Mac desktop app, clicking a file will open a pop-up window within the app for you to preview. The file types that can be previewed in-app will depend on the file types that Mac's QuickLook feature supports.

On the Windows desktop app, clicking an attachment thumbnail will download the file to a temporary location, then open the file using the corresponding application on your machine. Front is not able to display a "preview" of the file within the app because the Windows environment does not have a tool to allow this type of in-app preview.

In a web browser for both Mac and Windows, clicking the file will open the preview in a new browser tab.

To download an attached file to your computer, click the down arrow on the bottom right of any attached file. You can also click Download all to download a zip file containing all the attachments in the message. 

Desktop app only: You can edit your download location in your personal preferences. Click into your Personal settings, click Preferences, and find the setting for Download location to choose where you prefer your files to download to.

No. .p7m attachments / S/MIME encrypted messages are not supported at this time.