Front Quickstart Guide
Welcome to Front! If you are thinking about signing up to trial Front, or already have, here's the guide to getting started!
1️⃣ What is Front?
Front is the shared inbox for teams that unifies all your different communication channels into one place so that your team can seamlessly collaborate. Check out these articles to get acquainted with what Front does:
- Front 101
- What is Front? (in one page)
- Coming from Gmail or Outlook?
- ...and more
2️⃣ Set up your team workspace
The first person to start a trial for your company is the default company admin, who can then set up the team workspace (or invite more teammates to help). Admins can grant access to team inboxes to all or a subset of teammates on the team. Here's how to set up your team workspace:
- Plan your inbox structure
- Understand the difference between inbox vs. channel
- Add your team inboxes (see the different setup guides for each channel type)
- Optimize your email deliverability (only for email forwarding/redirecting like Exchange, Google Groups or Office365 Distribution Lists/Groups)
- Set up integrations
- Create Teams (if this is included in your plan)
- ...and more
Note: It is not possible to combine multiple Front instances. Front accounts from company A, cannot be merged with Company B.
3️⃣ Invite your teammates
Admins can invite teammates at any time, and having teammates is one of the best parts about Front! Here is how to add and manage them:
4️⃣ Start collaborating
Now that you have your team workspace set up and your teammates are on Front, you can start working together! Here are some of the most popular collaboration features in Front:
- Commenting and Mentioning
- Assigning
- Internal discussions
- Share and edit drafts together
- Know who's participating in the conversation
- Subscribe to and mute conversations
- ...and more
5️⃣ Set up your private workspace
Every teammate can add their own private channels. There is an array of settings you can take advantage of to optimize your own productivity and workflows:
- Add your individual inbox
- Personalize your own settings and preferences
- Set up your notifications
- ...and more
6️⃣ Build workflows for the team and yourself
Front is equipped with a variety of features that will help you automate processes and build more efficient workflows. Here are some popular features you can utilize for the team and/or for your own private workspace:
If you have questions along the way, email sales@frontapp.com and we'll be happy to help!
Pricing
For information on the features included in your Front plan, please visit our pricing page.
