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How to set up a Slack inbox in Front
⚠️ Note: This channel is currently available in open beta. Please send any feedback to support@frontapp.com. Overview Front’s Slack channel integration allows you to connect public Slack channels…
- Henry Dorniermoderator
- Henry_Dornier
- updated 4 days ago
- 135
- Add an Inbox
How to set up an Instagram inbox in Front
Overview Front’s Instagram channel allows you to connect an Instagram Business Account to receive and send direct messages (including Story Mentions and Story Replies) and comments directly from…
- Henry Dorniermoderator
- Henry_Dornier
- updated 1 mth ago
- 879
- Add an Inbox
How to connect a Microsoft 365 Groups email
Overview If you'd like to add a Microsoft 365 Group email to Front, this process differs from the steps to add a distribution list to Front. To add a Microsoft 365 Group email,…
- Lily Cartermoderator
- Lily_Carter
- updated 10 mths ago
- 877
- Add an Inbox
Office 365 history import and sync
Overview When you connect an Office 365 individual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Office 365…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 2,955
- Add an Inbox
Gmail history import and sync
Overview When you connect a Gmail invididual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Gmail whenever…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 3,455
- Add an Inbox
How to Install Front Chat on a Squarespace Website
Overview Squarespace is a website builder that provides users an easy way to create a website. You can add a Front Chat widget to your Squarespace site to interact with your customers in a couple of…
- Raymond Chingadmin
- Technical Support Engineer
- Raymond_Ching
- updated 1 yr ago
- 551
- Add an Inbox
How to add an Exchange Server Shared Mailbox (on-prem)
Overview Follow these instructions to add your Exchange Server Shared Mailbox to your team workspace in Front. Prerequisites You need to have Microsoft Exchange administrator to complete the setup.…
- Andersen Yuadmin
- Andersen_Yu
- updated 5 mths ago
- 1,290
- Accounts on Exchange Server (on-premises)
How to add an Exchange Server User Mailbox (on-prem)
Overview Follow these instructions to add your Exchange Server User Mailbox to your individual workspace in Front. Prerequisites You need to have Microsoft Exchange admin permissions to complete the…
- Andersen Yuadmin
- Andersen_Yu
- updated 5 mths ago
- 1,094
- Accounts on Exchange Server (on-premises)
How to add an Exchange distribution list/group
Overview Follow these instructions to add your Exchange Server or Online Distribution Group to your team workspace in Front. A Distribution Group is a free mail option that Microsoft provides to…
- Andersen Yuadmin
- Andersen_Yu
- updated 5 mths ago
- 1,799
- Account on Exchange Online (Office365)
How to add an Exchange Online Shared Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online Shared Mailbox (ex. support@acme.com) to your team workspace in Front. A shared mailbox is a mailbox that you'll be granted access to by…
- Andersen Yuadmin
- Andersen_Yu
- updated 4 mths ago
- 4,224
- Account on Exchange Online (Office365)
Installing Front Chat on a Shopify Site
Overview The steps you need to take to install Front Chat on your Shopify site varies from our regular instructions for installing Front Chat, as Shopify sites are constructed in a specific way that…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- updated 1 yr ago
- 720
- Add an Inbox
How to transition from SMTP to Gmail sync
Overview If you are switching from an SMTP email provider to Gmail, you will now have the option of utilizing two-way sync between Gmail and Front. Going forward,…
- Jessye Levymoderator
- Jessye_Levy
- updated 10 mths ago
- 523
- Add an Inbox
How to set up a Dialpad inbox in Front
Overview Dialpad is a cloud-based phone system and call center software solution that allows you to log call activity, listen to call and voicemail recordings directly from Front,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 10 mths ago
- 1,052
- Add an Inbox
How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 3 mths ago
- 3,252
- Individual Inboxes
How to set up a Drift inbox in Front
Overview Drift is a powerful platform to grow your business through live chat with your website visitors and customers. Now, you can drive that communication from Front to receive chats,…
- Sarah Spangenberg
- Sarah_Spangenberg
- updated 10 mths ago
- 1,093
- Add an Inbox
How to set up a Twilio WhatsApp inbox in Front
👋 New to Front? Sign up for a free trial to start managing WhatsApp as a team Overview Millions of businesses use WhatsApp to communicate with their customers,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated yesterday
- 11replies
- 6,813
- Last replyHelena Liadmin1 yr ago
- Add an Inbox
Installing Front Chat on a Squarespace.com site
Overview The steps you need to take to install Front Chat on Squarespace varies from our regular instructions for installing Front Chat, as Squarespace requires you to add code blocks to your site…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- updated 1 yr ago
- 249
- Add an Inbox
How to transition from SMTP to Office 365 sync
Overview If you are switching from an SMTP email provider to Office 365, you will now have the option of utilizing two-way sync between Office 365 and Front.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 6 mths ago
- 5replies
- 2,582
- 1
- Last replyCori Morrismoderator1 yr ago
- Add an Inbox
Switch from Gmail/Office365 to SMTP forwarding
Overview If you currently have your inbox set up with Gmail or Office365 sync, there may be cases where you want to move to email forwarding to ensure your sent emails are being retained.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 3,254
- Add an Inbox
How to add a generic SMTP forwarding inbox
Overview For any email providers other than Gmail and Office 365, you will use this method to set up your email channels in Front. This is the forwarding (SMTP) method.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 3,529
- Add an Inbox
How to create a custom channel in Front
Overview Front custom channels can be used to integrate practically any message source into Front, from SMS providers to live chat to to phone call logs.…
- Tony Pitkin
- Implementation Engineer
- Tony_Pitkin
- updated 1 mth ago
- 3replies
- 2,900
- Last replyTal Sneed2 yrs ago
- Add an Inbox
How to add a Gmail Alias
Overview Follow these instructions to add your Gmail Alias address to Front. An alias is an additional email address associated with a primary Gmail account.…
- Andersen Yuadmin
- Andersen_Yu
- updated 3 mths ago
- 6replies
- 7,915
- Last replyJason Dugdalemoderator3 yrs ago
- Connecting Gmail accounts
How to set up a Front Chat inbox in Front
Overview Setting up a Front Chat inbox allows you to live chat with your customers directly from Front so that all your customer interactions occur in one place.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 7 mths ago
- 12replies
- 15,387
- Last replyAndrew1 yr ago
- Add an Inbox
How to set up a Google Play Store inbox in Front
Overview Front integrates with Google Play Store to bring your app reviews directly into Front, where you can read and reply to each review. For every review, you’ll see:…
- Frontadmin
- front
- updated 10 mths ago
- 1reply
- 1,713
- Last replyBjarke2 yrs ago
- Add an Inbox
How to set up a Talkdesk inbox in Front
Overview You can set up your Talkdesk to send messages to Front, so you can manage your call activity along with email, chat, and other channels in one place.…
- Frontadmin
- front
- updated 10 mths ago
- 1,602
- Add an Inbox

1 2 Next

Add an Inbox

How to set up a Slack inbox in Front

How to set up an Instagram inbox in Front

How to connect a Microsoft 365 Groups email

Office 365 history import and sync

Gmail history import and sync

How to Install Front Chat on a Squarespace Website

How to add an Exchange Server Shared Mailbox (on-prem)

How to add an Exchange Server User Mailbox (on-prem)

How to add an Exchange distribution list/group

How to add an Exchange Online Shared Mailbox (Office 365)

Installing Front Chat on a Shopify Site

How to transition from SMTP to Gmail sync

How to set up a Dialpad inbox in Front

How to manage changing your domain name or migrating email providers

How to set up a Drift inbox in Front

How to set up a Twilio WhatsApp inbox in Front

Installing Front Chat on a Squarespace.com site

How to transition from SMTP to Office 365 sync

Switch from Gmail/Office365 to SMTP forwarding

How to add a generic SMTP forwarding inbox

How to create a custom channel in Front

How to add a Gmail Alias

How to set up a Front Chat inbox in Front

How to set up a Google Play Store inbox in Front

How to set up a Talkdesk inbox in Front

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