Front Chat channels
AI chatbots and live chat for in-the-moment service
How to set up a Front Chat inbox
Setting up a Front Chat inbox allows you to live chat with your customers directly from Front so that all your customer interactions occur in one plac...
Using Front Chat
Front Chat is the simplest way for teams to manage live chat in Front. With the Front Chat application installed on your website, messages from your s...
Using chatbots with Front Chat
Front chatbots are a powerful tool to ensure your team is focused on answering the most important conversations. Chatbots can help you gather informat...
AI Answers in Front Chat
Front’s new AI Answers feature gives your customers the ability to self-serve with immediate responses to questions and dramatically improves your tea...
Add a third-party knowledge source to AI Answers
⚠️ This feature is in open beta. Using a Front Knowledge Base as the source for AI Answers is available as well. See this article to learn how to e...
Installing Front Chat on a Squarespace website
Squarespace is a website builder that provides users an easy way to create a website. You can add a Front Chat widget to your Squarespace site to inte...
Installing Front Chat on a Squarespace.com site
The steps you need to take to install Front Chat on Squarespace varies from our regular instructions for installing Front Chat, as Squarespace require...
Installing Front Chat on a Wix.com site
The steps you need to take to install Front Chat on your site can vary from our regular instructions in some cases. One instance of this is when you b...