Front quickstart guide

Welcome to Front! If you are thinking about signing up to trial Front, or already have, here's the guide to getting started!

Front is the shared inbox for teams that unifies all your different communication channels into one place so that your team can seamlessly collaborate. Check out these articles to get acquainted with what Front does:

• Front 101

• Coming from Gmail or Outlook?

• ...and more

The first person to start a trial for your company is the default company admin, who can then set up the team's shared inboxes, rules, and more (or invite more teammates to help). Admins can grant access to shared inboxes to all or a subset of teammates in the workspace. Here's how to get started with team settings:

• Plan your inbox structure

• Understand the difference between inbox vs. channel

• Add your shared inboxes (see the different setup guides for each channel type)

• Optimize your email deliverability (only for email forwarding/redirecting like Exchange, Google Groups or Office 365 Distribution Lists/Groups)

• Set up integrations

• Create workspaces (if this is included in your plan)

• ...and more

Note: It is not possible to combine multiple Front instances. Front accounts from Company A, cannot be merged with Company B.

Admins can invite teammates at any time, and having teammates is one of the best parts about Front! Here is how to add and manage them:

• Invite a teammate

• Clone a teammate's settings

• Manage teammate settings

Now that you have your team settings set up and your teammates are on Front, you can start working together! Here are some of the most popular collaboration features in Front:

• Commenting and Mentioning

• Assigning

• Internal discussions

• Share and edit drafts together

• Know who's participating in the conversation

• Subscribe and unsubscribe from conversations

• ...and more

All teammates can add their own personal channels to Front inboxes. There are an array of settings you can take advantage of to optimize your own productivity and workflows:

• Add your individual inbox

• Personalize your own settings and preferences

• Set up your notifications

• ...and more

Front is equipped with a variety of features that will help you automate processes and build more efficient workflows. Here are some popular features you can utilize for the team and/or for your own personal account:

• Archiving

• Rules

• Message templates

• Tags

• Snoozing

• ...and more

If you have questions along the way, email sales@front.com and we'll be happy to help!

Visit our pricing page for information on the features included in your Front plan.