Work together

Intro to collaboration
How to start an internal discussion
Internal discussions enable you to have quick chats with your teammates or with all the teammates of a shared inbox, right in Front. The two types of ...
Subscribing and unsubscribing from a conversation
When you're a participant in a conversation in Front, you have two options: to subscribe to the conversation, or to unsubscribe from it. You can t...
How to use the participants menu
The participants menu gives you an easy way to manage access to a conversation. You can see who's involved in the conversation and when they’ve last r...
How to assign a conversation
Assign conversations to give every message a clear owner and ensure nothing falls through the cracks. You'll typically assign a conversation to the pe...
Understanding your Shared with me section
Your Shared with me section is located under your Assigned to me section in your main Inbox , and contains all conversations where you’re a part...
Front's real-time collision detection
Front uses real-time collision detection. If a teammate is working on a message in a shared inbox, you will see that they are replying.
How to share and collaborate on drafts
Shared drafts in Front allow teammates to easily collaborate and get feedback on a message prior to sending. Instead of writing a draft on your own or...