Customize your workspace to show inboxes, tags, teammates, and more
Front makes it easy to customize what’s displayed in your individual and team workspaces. You can change what your counters show, and show/hide inboxes, tags, and teammates. Editing your individual and team workspace setup will impact only your personal view and does not change your teammates' workspaces.
Individual workspace options
To change the counter type of your individual inbox, click the gear icon on the top right of Front and into the Personal settings tab, then select Preferences. Scroll to the option for Inbox counters and use the dropdown to select Unread or Open inbox counters.
Team workspace options
Team inboxes view
You can curate the list of team inboxes that show on your navigation panel. Click on the plus sign next to the team name to select which team inboxes you want to display. Admins will be able to also create a new inbox from this menu.
Delegated inboxes view
You can choose which delegated inboxes you want to show or hide in your workspace panel. Click the gear icon on the top right of Front and into the Personal settings tab, then select Preferences. In the Delegated inboxes setting, use the dropdown menu to select which teammates you want to show or hide in your workspace. The teammates you select will now be displayed.
Customize the list of teammates that show by clicking the plus sign next to the Assigned conversations section at the bottom left of your navigation panel. You can select which teammates you want to show in this list so that you can quickly see their availability status and their assigned conversations.
Reorder your workspace
In addition to being able to pin and unpin the items that show in your workspace, you can furthermore customize the order of your inboxes and items for both your individual and your team workspaces.
To reorder, simply long-click on the inbox or item, drag it to where a blue line appears to indicate that you can drop it, and drop the item to its new location. Locations that you cannot move to will show as gray and will not display the blue lines.
You can drag and reorder almost all of your inboxes and items within each unique workspace, either individual or team:
- Assigned to me
- Shared with me
- Individual inboxes
- Tags - you will additionally be able to change nesting by dragging
- Team inboxes
- Delegated inboxes
- Teammates in Assigned conversations
However, you cannot drag and reorder: