How to clone a teammate's settings
When Front admins invite a new teammate, they are able to clone a subset of settings from an existing teammate. The selected settings and resources will be inherited by the newly invited teammate to give them a head start on setup.
With this template of settings from the existing teammate, admins can then quickly make specific changes to the teammate's settings, without needing to manually create each setting such as shared inbox access, signatures, message templates, and more. The feature is helpful for setting up a large number of users who have the same or similar preferences.
How it works
What is cloned
In general, all team inbox access and most individual settings are cloned from the existing teammate. You can select and unselect any category.
The specific settings within each category that are/aren't cloned are:
All Teams and shared inboxes are cloned.
All personal preferences are cloned except:
To clone custom field settings, go the Company tab, Teammates, then select the teammate you’d like to use as a template. Click Preferences, General, then select the custom fields in the Custom fields cloning preference.
All individual message templates are cloned except:
All individual signatures are cloned.
All notification settings are cloned except:
What is not cloned
The categories that are not cloned, and thus, not listed in the cloning options, are:
- Individual inboxes
- Individual rules
- Individual tags
Even though these categories are not cloned, admins can still manage individual inboxes and individual rules for the teammate on the teammates' settings page.
Things to note
A few helpful things to know about this feature:
- If a teammate already exists and has settings, you cannot use the clone feature to override their settings. This feature is only for new teammates.
- If an admin invites a new teammate by cloning at the Team level and not at the Company level, then the new teammate will only get access to inboxes within that one Team, even if the existing teammate being cloned from has access to other inboxes. For example, if existing Teammate A has access to Team 1 and Team 2, and the admin clones new Teammate B at the Team 1 level, then Teammate B will only have access to Team 1 and not Team 2.
- When you invite a new teammate by cloning at the Company level, the new teammate will inherit the roles of the existing teammate. You cannot edit the roles until the invite is sent. When you invite a new teammate by cloning from the Team level, you can choose to give the new teammate a different role from the existing teammate at the cloning step.
Click the gear icon on the top right of Front and into the Company settings tab. Click into Teammates under the Company section or the specific Team you want to add the teammate to.
Click Invite a teammate.
Fill out the fields:
- Enter emails: Enter the email addresses for the teammates you’d like to invite
- Clone settings: Select the teammate you’d like to clone settings from
- Set as admin: This setting is cloned from the selected teammate
- Show in others’ sidebars: Select any existing teammates that need to see the new teammate in their sidebar
By default, all categories are selected to clone from (see above section for the specifics of what is cloned in each category). Unselect any categories you do not want to clone.
You will be taken back to the teammate list. If you want to customize any non-cloned settings such as individual inboxes and rules for the teammate, click on the name of the teammate. Check through the categories on the left to ensure the settings are what you expect.
Use a teammate template to invite a new user
Teammate templates make setting up new users simple. You can use them when inviting a new user by following these steps.
You can clone a teammate when inviting a new user on any Front plan. Cloning a teammate using a template is only available on Front's Scale plan.