Links & Connectors

Connect and group Front conversations using data in external systems
Connectors
Understanding Connectors
⚠️ MCP Connectors allow Front’s AI to connect to an external tool. If you’re looking to connect in the opposite direction and allow external AI tool...
How to create application objects
Application objects allow you to transform text or URLs found in comments or messages into structured Orders, Shipments, Itineraries, Tasks etc. that ...
Create application objects with third-party data
Note: This article focuses on use cases involving application objects and third-party data (application requests). If you're just getting started wit...
How to create application requests
Application requests allow admins to build workflows that can retrieve data, send data, and take action in third-party systems. An application request...
Application object custom fields
Front allows you to add custom fields to application objects to designate fields like Company, Priority, or Arrival date. After the custom fields are ...
MCP Connectors
⚠️ MCP Connectors allow Front’s AI to connect to an external tool. If you’re looking to connect in the opposite direction and allow external AI tool...
How to set up the Salesforce External Client App
The Salesforce External Client App (ECA) lets your team connect Front to Salesforce through a package installed in your Salesforce org. It powers the ...