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How to create or edit your individual signatures
Overview Signatures in Front are associated with users. Your signature(s) will follow you from channel to channel (both individual and team), as you reply to messages you're working on.…
- Frontadmin
- front
- 1 mth ago
- 13 replies
- 7,554
- 1
- Alice Rogier2 yrs ago
- Settings
How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 4 days ago
- 2,289
- Individual Inboxes
Custom roles and permissions
Overview Admins can define user roles by using a customized set of permissions, like allowing certain users the ability to create rules or restricting them from responding to messages.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 3 wk ago
- 5,429
- Teammates
How to zoom in and out
Overview Front has a default display and font size, but you can always zoom in and out according to your preference. Learn how to adjust the viewing size based on which machine you're using.…
- Lemuel Chanadmin
- Customer Support Representative
- Lemuel_Chan
- 1 mth ago
- 749
- Settings
How to automatically BCC another email address
Overview Front allows you to auto BCC another email address. Doing this will automatically add the address when you compose a new message or reply to a message.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 2,927
- Settings
Your settings and individual preferences
Overview Access your individual Front settings by clicking the gear icon on the top right corner of Front, then click on the Personal tab. From here you can customize your workspace and account…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 2 mths ago
- 4 replies
- 7,814
- Kenji Hayward1 yr ago
- Settings
How to add a vacation responder when you are away
Overview Planning a vacation? Create a vacation responder to automatically reply to your private emails from customers while you're gone. Vacation responders are for individual inboxes only.…
- Frontadmin
- front
- 3 mths ago
- 15 replies
- 10,113
- Frontadmin3 yrs ago
- Settings
How to set a default channel
Overview You may have access to several private and shared channels in Front, so it could be helpful for you to set up a default channel to compose from, if you frequently use the same one.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 4 mths ago
- 3,797
- Settings
Views
Overview Views are a combination of filters that create a dynamic list of conversations that you can save and pin to your workspace. Define what conversations you want to see,…
- Baptiste Coulymoderator
- Product Manager
- Baptiste_Couly
- 5 mths ago
- 3 replies
- 4,103
- Ben George10 mths ago
- Inbox Settings
Set how your Front internal links open
Overview Front generates a unique conversation permalink and message permalink for every single conversation and message. This allows you to easily share links to teammates internally to direct them…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 5 mths ago
- 726
- Settings
Choosing Front as the default email client
Overview If you're doing all your work in Front, it would be very useful to set Front as your default email client so that clicking on any email address will automatically open up Front for you to…
- Frontadmin
- front
- 5 mths ago
- 5 replies
- 3,099
- Kenji Hayward3 yrs ago
- Settings
How to style and add images to your signature
Overview Within Front's signature composer you can select the Add image button to add an image to your signature. This article explains how to do so. Alternatively,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 5 mths ago
- 3,172
- Settings
How to change the display name (Sender info) next to your email address
Overview When you send an email, the display name that appears next to your email address is called the Sender info. In Front, Sender info is tied to the signature that you use when sending an email.…
- Frontadmin
- front
- 5 mths ago
- 1 reply
- 9,132
- Ben3 yrs ago
- Settings
Setting a default download location
Overview You can set a default download location on your desktop app. If you use the web app, your browser has its own way of handling download locations.…
- Frontadmin
- front
- 5 mths ago
- 23 replies
- 2,848
- Ammar Anandwala5 mths ago
- Settings
Logging Emails to Salesforce using Auto BCC
Overview BCC to Salesforce is a function within Salesforce CRM that gives sales reps the option to track sent emails to prospects and customers. By blind carbon copying a designated email address…
- Frontadmin
- front
- 1 yr ago
- 4 replies
- 6,851
- Rita Hamri2 yrs ago
- Settings

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Whether you're new to Front or you've been with us for years, this is your place to learn about Front, access our training resources, and get support from our team.

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Settings

How to create or edit your individual signatures

How to manage changing your domain name or migrating email providers

Custom roles and permissions

How to zoom in and out

How to automatically BCC another email address

Your settings and individual preferences

How to add a vacation responder when you are away

How to set a default channel

Views

Set how your Front internal links open

Choosing Front as the default email client

How to style and add images to your signature

How to change the display name (Sender info) next to your email address

Setting a default download location

Logging Emails to Salesforce using Auto BCC

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