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Create or edit individual signatures
Overview Signatures in Front are associated with users. Your signature(s) will follow you from channel to channel (both individual and team), as you reply to messages you're working on.…
Front
admin
front
updated
1 yr ago
13
replies
12,226
2
Last reply
Alice Rogier
4 yrs ago
Settings
Custom roles and permissions
Overview Admins can define user roles by using a customized set of permissions, like allowing certain users the ability to create rules or restricting them from responding to messages.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
2 mths ago
7,805
Teammates
Your settings and individual preferences
Overview Access your individual Front settings by clicking the gear icon on the top right corner of Front, then click on the Personal tab. From here you can customize your sidebar and account…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 mth ago
4
replies
15,065
Last reply
Kenji Hayward
2 yrs ago
Settings
Views [legacy feature]
Overview ⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use the new version of Views described here. Views are a combination of filters that create a dynamic list of…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
5 days ago
3
replies
7,486
Last reply
Ben George
2 yrs ago
Inbox Settings
How to style and add images to your signature
Overview Within Front's signature composer you can select the Insert image inline icon to add an image to your signature. Alternatively, you can also customize your Front signature by inserting an…
Helena Li
admin
Support Program Manager
Helena_Li
updated
8 mths ago
5,633
Settings
How to set a default channel
Overview You may have access to several private and shared channels in Front, so it could be helpful for you to set up a default channel to compose from, if you frequently use the same one.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
8 mths ago
7,228
Settings
How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
Helena Li
admin
Support Program Manager
Helena_Li
updated
11 mths ago
6,446
Individual Inboxes
How to zoom in and out
Overview Front has a default display and font size, but you can always zoom in and out according to your preference. Learn how to adjust the viewing size based on which machine you're using.…
Lemuel Chan
admin
Customer Support Representative
Lemuel_Chan
updated
1 yr ago
2,010
Settings
How to change the display name (Sender info) next to your email address
Overview When you send an email, the display name that appears next to your email address is called the Sender info. In Front, Sender info is tied to the signature that you use when sending an email.…
Front
admin
front
updated
1 yr ago
1
reply
20,255
Last reply
Ben
4 yrs ago
Settings
How to automatically BCC another email address
Overview Front allows you to auto BCC another email address. Doing this will automatically add the address when you compose a new message or reply to a message.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 yr ago
8,885
Settings
How to add a vacation responder when you are away
Overview Planning a vacation? Create a vacation responder to automatically reply to your private emails while you're gone. Vacation responders are for individual inboxes only.…
Front
admin
front
updated
5 mths ago
15
replies
14,256
Last reply
Front
admin
4 yrs ago
Settings
Set how your Front internal links open
Overview Front generates a unique conversation permalink and message permalink for every single conversation and message. This allows you to easily share links to teammates internally to direct them…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 mth ago
951
Settings
Choosing Front as the default email client
Overview If you're doing all your work in Front, it would be very useful to set Front as your default email client so that clicking on any email address will automatically open up Front for you to…
Front
admin
front
updated
1 yr ago
5
replies
4,420
Last reply
Kenji Hayward
4 yrs ago
Settings
Setting a default download location
Overview You can set a default download location on your desktop app. If you use the web app, your browser has its own way of handling download locations.…
Front
admin
front
updated
1 yr ago
23
replies
4,062
Last reply
Ammar Anandwala
1 yr ago
Settings
Logging Emails to Salesforce using Auto BCC
Overview BCC to Salesforce is a function within Salesforce CRM that gives sales reps the option to track sent emails to prospects and customers. By blind carbon copying a designated email address…
Front
admin
front
updated
2 yrs ago
4
replies
14,819
Last reply
Rita Hamri
3 yrs ago
Settings
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