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Understanding Front contacts
Overview Front contacts allows your company to store and organize helpful customer information within Front, designed to provide a unified contact record that’s shared across the company,…
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Outlook Directory sync to Front contacts
Overview The Outlook Directory sync imports internal contacts from your Azure Active Directory to Front's contact manager under Shared Contacts. After the sync,…
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HubSpot contacts sync
Overview Front’s HubSpot contacts sync feature is a one-way sync of contacts from HubSpot into Front. After you’ve synced contacts into Front, your team will be able to: Automatically tag,…
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Salesforce contacts sync
Overview Front’s Salesforce sync feature allows you to automatically sync contacts from Salesforce into Front. After you’ve synced contacts into Front, your team will be able to:…
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How Front automatically creates contacts
Overview Front allows the option to automatically create contacts for people that you and your team sends to and receives from. These automatic contacts appear in contact autocomplete and in the…
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How to see contact details and communication history
Overview Contact Details make it easy to see more information about the accounts and contacts involved in the conversation you're currently viewing. The Contact Details plugin allows you to view and…
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How to merge contacts
Overview You might sometimes find that you have multiple records saved for the same contact, such as a record being saved for their email address and another for their phone number.…
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How to delete contacts
Overview When you delete a Front contact in the Contact Manager, it will no longer be accessible or visible to your team in Front. If you delete a shared contact,…
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Custom contact fields
Overview Front allows you to add more details to your contacts, such as job title or NPS score. Custom fields must be created manually, and can be updated via our API or through third-party contact…
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How to create and message a contact list
Overview Front's contact lists allow you to organize your contacts, and make it easy to message a group of people at the same time with the exact same message.…
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Import, upload, and export contacts in Front
Overview You can quickly import a large number of contacts into Front using a comma delimited CSV file, without the need to manually add your contacts one by one! You can even upload their lists,…