Sort messages by time in your inbox
Overview
Use the Sort dropdown menu at the top of your conversation list to sort your inbox by time. This is helpful when you need to prioritize time-sensitive messages, identify recipients who haven't heard from you, triage content of new incoming messages, and more.
To review additional filtering and sorting options, check out these articles:
Sort options
Newest
Messages with the newest activity will be listed the top in chronological order down to oldest activity, regardless of whether the messages have been replied to yet. As you receive new inbound messages, they will appear at the top of the email list.
The timestamp and sort will use the last activity time, such as an internal comment, reminder, or topic closure, and not necessarily the time of the last inbound message. If two inbound messages arrive back-to-back, Front will use the timestamp of the earlier message.
Oldest
Messages with the oldest activity will be listed at the top in chronological order down to newest, regardless of whether the emails have been replied to yet. As you receive new inbound messages, they will appear at the bottom of the conversation list.
The timestamp and sort will use the last activity time, such as an internal comment, and not necessarily the time of the last inbound message. If two inbound messages arrive back-to-back, Front will use the timestamp of the earlier message.
Newest unreplied
The newest messages that have not been replied to yet will be listed at the top in chronological order down to the oldest unreplied message. Messages that have been waiting the shortest amount of time for a reply will be at the top of your list. If two messages arrive back-to-back, Front will use the timestamp of the earlier message.
Oldest unreplied
The oldest messages that have not been replied to yet will be listed at the top in chronological order down to the newest. Messages that have been waiting the longest amount of time for a reply will be at the top of your list. If two messages arrive back-to-back, Front will use the timestamp of the earlier message.
Closest to time goal
The conversation closest to its time goal will be listed at the top in chronological order, down to the conversation farthest from its time goal.
If you have overdue conversations, they'll appear above conversations that have not missed their time goal. Overdue conversations are listed by the longest duration between the current time and overdue time.
Due date
Snoozed section only: The conversation with the shortest snooze timer expiration will be listed at the top in chronological order, down to the conversation with the longest snooze expiration.
Bump settings
Your company's bump settings may affect the order of conversations in your list. See this article to learn more.