Sort message by time in your inbox

Front allows you to sort the conversations in your inbox in four ways. Use the Sort dropdown menu at the top of the message list to sort your inbox by newest, oldest, newest unreplied, or oldest unreplied.

To review additional filtering and sorting options, check out these articles:

• How to use inbox tabs to filter conversations

• Conversation list filters

The emails with the newest activity will be listed the top in chronological order down to oldest activity, regardless of whether the emails have been replied to yet. As you receive new inbound emails, they will appear at the top of the email list. The timestamp and sort will use the last activity time, such as an internal comment, reminder, or topic closure, and not necessarily the time of the last inbound message. If two inbound messages arrive back-to-back, Front will use the timestamp of the earlier message. 

The emails with the oldest activity will be listed at the top in chronological order down to newest, regardless of whether the emails have been replied to yet. As you receive new inbound emails, they will appear at the bottom of the email list. The timestamp and sort will use the last activity time, such as an internal comment, and not necessarily the time of the last inbound message. If two inbound messages arrive back-to-back, Front will use the timestamp of the earlier message. 

The newest inbound messages that have not been replied to yet will be listed at the top in chronological order down to the oldest unreplied message. Messages that have been waiting the shortest amount of time for a reply will be at the top of your list. If two inbound messages arrive back-to-back, Front will use the timestamp of the earlier message. 

The oldest inbound messages that have not been replied to yet will be listed at the top in chronological order down to the newest. Messages that have been waiting the longest amount of time for a reply will be at the top of your list. If two inbound messages arrive back-to-back, Front will use the timestamp of the earlier message.