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How to change conversation status in Front
Overview Organizing your inboxes by conversation status is one of the key tools to working efficiently in Front, and reaching inbox zero. A horizontal conversation status bar spans across the top of…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 5 mths ago
- 2,607
- Individual Inboxes
Select multiple conversations for mass action
Overview In your quest for Inbox Zero, you may find that you have many conversations that need organization or action en masse. Front enables you to do this with the Select all or multi-select…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 2 mths ago
- 2,132
- Individual Inboxes
Office 365 history import and sync
Overview When you connect an Office 365 individual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Office 365…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 4 mths ago
- 4,583
- Add an Inbox
Gmail history import and sync
Overview When you connect a Gmail individual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Gmail whenever…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 2 mths ago
- 4,921
- Add an Inbox
Offline mode
Overview With offline mode on our desktop app, you can get your important work done even when Front doesn't detect an internet connection. Access the content of your individual inbox,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 4 mths ago
- 1,000
- Individual Inboxes
How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 9 mths ago
- 5,470
- Individual Inboxes
How to use inbox tabs to filter conversations
Overview Each inbox in Front has a set of tabs that filter conversations by status, such as open, archived, trashed, and more. Changing a conversation's status will move the conversation between the…
- Frontadmin
- front
- updated 2 mths ago
- 4,197
- Individual Inboxes
Mass archive your conversations
Overview There may be times you end up with a large number of open conversations in your team or individual inbox. Perhaps you've just imported your individual inbox into Front and want to start with…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 5 mths ago
- 6,052
- Inbox Settings
How to remove a channel or delete an inbox
Overview When managing team or individual inboxes, you may need to delete inboxes or remove channels. Let's first understand the difference between the two:…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 7,032
- Inbox Settings
Coming from Gmail?
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 4 mths ago
- 2,900
- Inbox Basics
How to delegate your inbox to a teammate
Overview Individual inboxes are a great way to manage your own emails, but sometimes it’s helpful to give teammates or your manager access to your inbox for easier collaboration.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 5 mths ago
- 4replies
- 10,297
- Last replyHaley McGillmoderator2 yrs ago
- Individual Inboxes
Understanding your inbox sections
Overview Your inbox is a consolidated view of all your important conversations in Front that need your attention. A conversation can be in your inbox for a variety of reasons — it's assigned to you,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 5 mths ago
- 5replies
- 6,567
- Last replyLemuel Chanadmin2 yrs ago
- Individual Inboxes
Smart merge reduces duplicate emails
Overview A common problem customers had before Front was that they would end up with duplicate copies of the same email in their inboxes, resulting in confusion and inefficiency.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 7,676
- Inbox Basics
Change your default text style
Overview Front allows you to customize your default text style used when composing messages. You can easily change your default text style at any time right from the composer,…
- Andersen Yuadmin
- Andersen_Yu
- updated 5 mths ago
- 4,055
- 1
- Individual Inboxes
Spell check
Overview If you're using Front on your web browser, Front uses the spellchecker built in to Chrome. If you're using the desktop app, follow the instructions below to update your computer's spell…
- Frontadmin
- front
- updated 1 mth ago
- 35replies
- 9,741
- Last replyLemuel Chanadmin1 yr ago
- Individual Inboxes
Add an individual inbox
Overview You likely started using Front to manage team inboxes more effectively, such as your info@company.com; and now you may find it convenient to add your individual inbox to Front as well.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 4replies
- 20,293
- 1
- Last replyFrontadmin5 yrs ago
- Individual Inboxes

Individual Inboxes

How to change conversation status in Front

Select multiple conversations for mass action

Office 365 history import and sync

Gmail history import and sync

Offline mode

How to manage changing your domain name or migrating email providers

How to use inbox tabs to filter conversations

Mass archive your conversations

How to remove a channel or delete an inbox

Coming from Gmail?

How to delegate your inbox to a teammate

Understanding your inbox sections

Smart merge reduces duplicate emails

Change your default text style

Spell check

Add an individual inbox

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