How to enable and use the GitHub integration

Overview

The GitHub integration allows you to simply track and manage your development lifecycle by accessing and posting to your team and private repositories in GitHub.

Like other integrations, you need to be an admin in order to enable the GitHub integration.


Instructions

Enable the integration

Step 1

Click the gear icon on the top right of Front and into the Company settings tab, and select Integrations from the left menu.

Step 2

Select GitHub from the list of integrations. Click to the Settings tab and toggle on Enabled.

Step 3

Click the Sign in to GitHub button. Once you're signed in, conversations will reopen in Front when a GitHub issue is closed, allowing you to follow up and let the customer know it has been fixed.

Step 4

Click Save to finish enabling the GitHub integration.

Attach a GitHub issue to a conversation

Step 1

Select a conversation. Then click the tag icon, and select Github issue from the tag menu.

Step 2

The first time you use Github issue, you will be required to sign in to GitHub from Front using your GitHub credentials. 

Make sure you are logged into the GitHub account and click Authorize application.

Step 3

Once logged in, complete the detail fields to create a new issue, or attach the email to an existing issue. When you're done, click Open issue.

*Please note you will need to scroll down to see more fields such as the 'assignee' column.

Step 4

Your issue is now posted. You will see a tag to the right of the subject line of your email. You can click on this tag to see the task in GitHub.


Troubleshooting

Why isn't my Organization showing on the menu?

If you are using the GitHub integration from the tag menu and your Organization is not showing in the dropdown menu, it's likely that you did not give Front access to this organization when you first signed into GitHub. To correct the issue, do the following:

Step 1

In Front, open the GitHub integration from the tag menu and click the 3 dots on the top right, and sign out.

Step 2

From GitHub, go into your Settings, then Personal Settings, then Applications. From there, revoke access for Front.

Step 3

In Front again, log back into GitHub and you will be prompted to choose which Organizations to give access to. Make sure you choose the one you need.

You should be able to see the Organization on the dropdown list now.

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  • One of the best parts of this integration that you should definitely mention is that when a new GitHub issue is created OR an existing issue is linked, Front will append a link named `Front conversations` to the bottom of the GitHub issue description. This is SUPER useful for accessing the email chain within Front!

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