
Attaching images and documents to an email
Overview
When you need to send an image or document over Front, there are three ways to attach the file to your email.
Instructions
Drag and drop
You can drag and drop any image or document from your computer into your email composer. It will paste where your cursor is placed.
Copy/paste
You can copy/paste files from various desktop sources into your email composer. This option is only available on Front's desktop app.
Select the paperclip
When you're composing an email, select the paperclip to attach from your computer, Dropbox, or Google Drive.
FAQ
Are there file size limits?
Check out Front's attachment size limits here.
Error: This channel only supports 100 attachments
Front has a maximum attachment limit of 100 files per email. If you are seeing this error and your message does not contain 100 files, they might be included in the previous message content in your draft.
You can remove the previous message content by clicking the 3 dots below your message, then the X icon.
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Simon P We've tried .png, .gif, and pasting screenshots, and they all work. Can you please send us an email and we'll dig a bit deeper into you're specific case? Also, make sure you're using the newest version of the app.
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Cori Morris Here's what we want to do. We send tutorial responses to our customers and want to include animated gifs in-line of body text. Sometimes we can copy and past them in and it works, sometimes it doesn't.
Isn't there a way we can embed them straight as a file from our computer, we don't have an efficient way to convert files to URLs that work. Sometimes it does, sometimes it doesn't. -
A different topic, but also attachment-related: When we drag files into an email, the image files always seem to be embedded, and all others are attached. Attachments is what we want, so can you confirm that attaching files via drag and drop is actually not working for image files (we have tried this with jpegs)?