Front supports MMS messaging

Front supports MMS (multimedia messaging service) messages, allowing you send and receive images/pictures. Sending videos is not supported at this time.

You can use Dialpad channels to send and receive MMS messages with media files up to 500 KB.

Front follows Dialpad's file size, carrier, or geolocation limitations. See Dialpad's documentation for more information.

Twilio numbers added as a shared inbox in Front can both send and receive short messages including multimedia attachments, like photos. You'll just need to ensure that your Twilio account has MMS enabled.

This option is currently only available to US and Canada due to Twilio limitations. See Twilio's documentation for more information.