Message templates sent

Term name

Message templates sent

Purpose

Illustrate how often a teammate is making use of team message templates to increase efficiency. Differences in team message template usage among teammates may help to illustrate broader productivity. 

Definition

Count of all outbound messages sent over the time period of the report where a team message template was used.

Location & attribution

• Custom report

  • Table chart

• Team performance report

  • Team performance table - counted for the teammate who sent the message.

FAQ

 n/a