How to add existing teammates to existing inboxes

You may need to edit teammate access to inboxes after you've initially invited the teammate or created the inbox. This article will show you how to add teammates to existing shared inboxes, as well as select additional inbox access for any existing teammate.

You will need to be an admin to make these changes. Additional actions admins can take for teammates are described here.


Add teammates to inbox

Use these steps if you have an existing inbox that you need to change teammate access for.

Step 1

Click the gear icon on the top right of Front and into the Company settings tab. Select Inboxes under the workspace you want to edit, and click the existing shared inbox.

 Step 2

Click the Teammate access tab at the top.

Step 3

Click the Add members button, then check off the teammates names you'd like to grant access to. Click Save when finished.

Grant inbox access to teammate

Use these steps if you have an existing teammate who now needs different access to shared inboxes.

Step 1

Click the gear icon on the top right of Front and into the Company settings tab. Select Teammates under the workspace name and click the teammate name.

Step 2

Click Shared inboxes from the sub-menu on the left.

Step 3

Check the box next to the existing shared inboxes you'd like to grant access to, and Save.

Reply