How to add existing teammates to existing inboxes
You may need to edit teammate access to inboxes after you've initially invited the teammate or created the inbox. This article will show you how to add teammates to existing team inboxes, as well as select additional inbox access for any existing teammate.
You will need to be an admin to make these changes. Additional actions admins can take for teammates are described here.
Add teammates to inbox
Use these steps if you have an existing inbox that you need to change teammate access for.
Click the gear icon on the top right of Front and into the Company settings tab. Select Inboxes under the team you want to edit, and click the existing team inbox.
Click the Teammates access sub-menu.
Open the dropdown menu and check off the teammates names you'd like to grant access to, and Save changes.
Grant inbox access to teammate
Use these steps if you have an existing teammate who now needs different access to team inboxes.
Click the gear icon on the top right of Front and into the Company settings tab. Select Teammates under the team name and click the teammate name.
Click Team inboxes from the sub-menu on the left.
Check the box next to the existing team inboxes you'd like to grant access to, and Save.