How to choose between creating a Google Group or a Gmail user account

Overview

If you're using Google Apps and want to add a new shared inbox in Front, you have two options. See below for a comparison of features/benefits.


Option 1:  Add a real user account

  • Setup is easy
  • We can import your email history to Front
  • There will be a full 2-way sync between Front and Gmail
  • Sent mail syncs with Gmail
  • You'll have a backup of everything in your Gmail inbox

See here for instructions to connect your Gmail account to Front.


Option 2: Add a Google Group

  • Setup requires email forwarding
  • Conversation history will not be imported
  • Google Groups are free, whereas an additional Gmail account at your domain incurs a small cost per month
  • Sent mail will not sync with Gmail

See here for instructions to connect your Google Group to Front.

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  • Is possible to add a alias of an account too?

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  • Raffaele Viggiani Yes! Here's how Front handles aliases.

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