How to save and attach emails as .eml files


Front allows you to save a single message as an .eml file or attach it to an email you’re sending out. This is a common workflow in Outlook that is also supported in Front. You can also view .eml files natively in Front.

Save using drag-and-drop 

You can save email files by dragging them to your desktop, a composer window in Front (Windows desktop app only), or another app.

You can click on the email in your conversation list or on a specific message in your open conversation and drag it out of Front to save it as an .eml file or attach it in another app.

Save using message options

Step 1

Click the message options menu in the top right corner of the message. Select Save...

Step 2

Save the file. The file name will default to the subject line of the email, with special characters removed. Your download options depend on whether you're using Front on the web or in the desktop app:

  • Web: Your file will automatically save to the default download location you have set up in your browser settings (such as your "Downloads" folder)
  • Desktop app: You will get the Save As prompt where you can rename the file and choose your download location

Step 3

You will see your .eml file in your chosen location. You can attach it to a message via drag-and-drop or with the attachment file picker.


Note: Saving/attaching .eml is not currently supported on mobile.

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  • This is great. However, when will you be able to view these?

    Like 3
  • Libby Swanson Hi there,

    This isn't on our immediate roadmap. Please open and view them in Outlook or a text editor app in the meantime.

  • Cori Morris It should be on your roadmap.  Many businesses (such as ours) don't use outlook.  We use gmail for business so would never be able to open such files.  

    Like 3
  • For those of us that don't use outlook, is there a recommended text editor app that we could use to open these files?

    Like 1
  • I just noticed that you also can only save the entire email thread, not individual email responses. 😑

    Will that be on the roadmap anytime soon?

    Like 1
    • lavina
    • lavina
    • 4 yrs ago
    • Reported - view

    There are multiple solution available for converting EML to PST file format. You can google this solution. Last time I used a solution for same issue and got great result with this EML to PST Outlook Software. I will recommend you to download this EML to PST software from here:-

    • rodrigo
    • rodrigo
    • 3 yrs ago
    • Reported - view

    hello how long the messages remain on your servers, is there a space limit?

    • Kenji Hayward
    • Head of Customer Support
    • Kenji_Hayward
    • 2 yrs ago
    • Reported - view

    Update: please note that currently saving/attaching .eml is not supported on mobile. (thanks!)

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