Attachment / File limit size

Overview

Front’s attachment size limits vary based on the channel type you’re using.

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Size limits

Front's attachment size limits:

• Gmail: 25 MB per message
• Office 365*: 100 MB per message
• Generic SMTP (Sendgrid): 19.5 MB per message
• Custom SMTP: The size limit is whatever you have it set to server-side. Attachments can be image files, PDFs, and documents.
• Front Chat: 25 MB per message
• Twitter: 5 MB per message
• All other channel types: 25 MB per message

*The attachment size limit is determined at the time of creation for an Office 365 channel. If a channel is switched over to Office 365, the attachment size limit may not be updated.

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Attachment limits

Front has a maximum attachment limit of 100 files per email.