Attachment / File limit size


Front’s attachment size limits vary based on the channel type you’re using.

Size limits

Front's attachment size limits:

  • Gmail: 25 MB per message
  • Office 365*: 100 MB per message
  • Generic SMTP (Sendgrid): 19.5 MB per message
  • Custom SMTP: The size limit is whatever you have it set to server-side. Attachments can be image files, PDFs, and documents.
  • Front Chat: 25 MB per message
  • Twitter: 5 MB per message
  • All other channel types: 25 MB per message

*The attachment size limit is determined at the time of creation for an Office 365 channel. If a channel is switched over to Office 365, the attachment size limit may not be updated.

Attachment limits

Front has a maximum attachment limit of 100 files per email.

2 replies

    • Lera_Shukatka
    • 5 yrs ago
    • Reported - view

    Why can't we send attachments to FB? Since native FB and some other appl that use their API (like ManyChat) allow that? Is it something coming soon? 
    Sharing images is something very needed for us.

    • TelegramSupport
    • 5 yrs ago
    • Reported - view