Tagging rules
Tag Outlook high priority emails with rules
When emails are marked as high priority or high importance in Outlook, this status is not automatically synced to Front. However, you can create a com...
Required tagging
Front's required tagging rule ensures that you can tag every single conversation in any shared inbox for your internal categorization and analyti...
Conversation stages
Conversation stages help you accurately track when the work on a conversation is done, and allows you to access resolution time metrics. Use these met...
Set conversation/ticket status with tag workflow rules
Teams that come from traditional ticketing solutions have leveraged 'ticket status' to organize, categorize, and prioritize their work. While Front is...