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Troubleshooting

Channel troubleshooting

Facebook errors
If you're utilizing Front's Facebook inbox feature, you may experience an error that reads:  User blocked you or deleted the conversation with you. Th...
Receiving messages with delay warnings
If you see the error message "This message was delivered to Front {n} minutes after it was sent." in Front, see below for common causes. When an ema...
Troubleshooting internal email being marked as spam
If you are experiencing issues with internal email sent via Front landing in your colleagues' spam folders, take a look at some of the common causes b...
Troubleshooting Google Groups channels
From time to time, it is possible you may experience issues or sending errors related to your Google Groups channels . In this article, we will explo...
Troubleshooting Office 365 email channels
From time to time it is possible you may experience alerts or sending errors related to your Office 365 email channels. Here we explore some of the mo...
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