Out-of-office rule

Whether you're celebrating the new year with a sunny vacation or lounging around in some comfy pajamas at home, don't forget to set an out-of-office reply to let your customers know when you're coming back!

There are three ways to send out-of-office replies:

• Option 1: Set up time off for your individual channels.

• Option 2: Create an out-of-office rule for your own inbox. 

• Option 3: Create an out-of-office rule for a shared inbox.

Here's an example rule you can build:

Note: Only admins can create rules for shared inboxes, but non-admin users can create rules for their individual inboxes.

Enjoy your vacation time! 🎉✈️🏂🏖🌴

Out-of-office rules are considered delayed rules, with rule conditions varying by plan. See this article to review all time-based rule conditions.