Front keyboard shortcuts
Edited

Overview

Front supports many keyboard shortcuts to help you get work done faster. ūüôĆ

While a single second doesn't sound like much, let's put this in perspective. Last year, our team received over 30,000 emails in just one of our shared inboxes. By saving two seconds off each email, we would recover over 16 hours! 

Front supports 4 shortcut modes, which you can switch in your Preferences:

  • Front:¬†Closely matches Outlook shortcuts

  • Front (no single keys): Same as above, excluding¬†any single key shortcuts, such as E¬†for Archive.¬†If you use the Front desktop app, then using the¬†Front shortcut set¬†excludes any single key shortcuts by default.

  • Gmail:¬†Closely matches Gmail shortcuts.

  • Front (legacy settings):¬†Original Front shortcut set¬†before the other shortcut sets were added

Note that depending on whether you use Front on the desktop or through our web app, your default set will vary slightly.


How to change your shortcut settings

Step 1

Click the gear icon on the top right of Front and into the Personal settings tab, and click on Preferences.

Step 2

Scroll to or search for Keyboard shortcut options and use the dropdown menu to select the mode you want, or turn them off completely.

Step 3

Click Save at the top.

Step 4

When shortcuts are turned on, you can view your list of enabled shortcuts on the Keyboard shortcuts page of the app switcher.


Front shortcut modes

Front

If you use the desktop app, this option by default excludes any single key shortcuts, such as E for Archive.

For Windows users, use the Control key instead of Command in shortcuts.

Navigation

  • Up Arrow ¬†Move to a¬†previous conversation

  • Down Arrow ¬†Move to the next conversation

  • Shift + Up/Down Arrow ¬†Select multiple conversations

  • Command + Click ¬†Cherry-pick the conversations you want to select

  • Command + A¬†Select all¬†conversations in order to take mass action

  • Command + / ¬†Expand / Close the plugin side-panel

  • Command + Shift + F, Shift + F¬† Navigate to the search bar

  • Command + [¬†Navigate back one page

  • Command + ]¬†Navigate forward one page

Reply

  • R¬† Reply to the most recent message¬†

  • Command + Option¬†+ R, Option + R ¬†Reply to the most recent message in a new window

  • Shift + R¬† Reply All to the most recent message

  • Command + Shift + Option + R, Shift + Option + R¬† ¬†¬†Reply All to the most recent message in a new window

  • Command + J, J ¬†Forward a conversation

  • Command + Shift + X¬† Moves last sender to Bcc, adds all other recipients to To field, and adds text to email: "Thanks, [first_name]! Moving you to Bcc." (what is this for?)

Send

  • Command + Enter ¬†Send & Archive

  • Command + Shift + Enter ¬†Send the message without archiving it

Actions

  • Command + E, E ¬†Archive the conversation

  • Command + T, T¬† Tag a conversation

  • Command + Shift + A, Shift + A ¬†Assign conversation to yourself

  • Command + Shift + G, Shift + G¬† Assign conversation to a team member

  • Command + Shift + M, Shift + M ¬†Move the conversation

  • Delete¬†(Fn + Delete or Fn + ‚Ćꬆon an abbreviated Apple keyboard, or ‚ƶ¬†Delete on a full-size Apple keyboard) ¬†Trash the conversation

  • Command + Shift + J, Shift + J ¬†Mark as spam

  • Command + S, S ¬†Set a snooze on a conversation

  • Command + Shift + U, Shift + U¬† Toggle Subscribe/Unsubscribe for a conversation

  • Command + Shift + I, Shift + I ¬†See information about current conversation

  • Shift + O ¬†Navigate to a specific conversation using a conversation ID

  • Option + S¬†¬†Add/remove the Star tag on a conversation

Comment

  • Command + .¬† Navigate to the comment bar

  • @ ¬†Pulls a list of available team members to mention

Composer

  • Command + B ¬†Bold

  • Command + I ¬†Italicize

  • Command + U ¬†Underline

  • Command + K ¬†Hyperlink

  • Command + Shift + C ¬†Move cursor to Cc

  • Command + Shift + B ¬†Move cursor to Bcc

  • Command + Shift + S ¬†Edit subject line

  • Command + Shift + O ¬†Pull up message templates list

  • Command + Shift + Option¬†+ V, Command + Shift + V¬†¬†Paste without format

  • Command + Shift + L ¬†Set a snooze when you send

  • Shift + F3¬† Change case between uppercase and lowercase

Front (no single key)

This keyboard option excludes any single key shortcuts such as E for Archive. If you use the desktop app instead of the web app, the previous Front option excludes any single keys by default.

For Windows users, use the Control key instead of Command in shortcuts.

Navigation

  • Up Arrow ¬†Move to a¬†previous conversation

  • Down Arrow ¬†Move to the next conversation

  • Shift + Up/Down Arrow ¬†Select multiple conversations

  • Command + Click ¬†Cherry-pick the conversations you want to select

  • Command + A¬†Select all¬†conversations in order to take mass action

  • Command + / ¬†Expand / Close the plugin side-panel

  • Command + Shift + F¬† Navigate to the search bar

  • Command + [¬†Navigate back one page

  • Command + ]¬†Navigate forward one page

Reply

  • Command + R¬† Reply to the most recent message¬†

  • Command + Option¬†+ R¬† Reply to the most recent message in a new window

  • Command + Shift + R¬† Reply All to the most recent message

  • Command + Shift + Option + R¬† ¬† Reply All to the most recent message in a new window

  • Command + J¬† Forward a conversation

  • Command + Shift + X¬† Moves last sender to Bcc, adds all other recipients to To field, and adds text to email: "Thanks, [first_name]! Moving you to Bcc." (what is this for?)

Send

  • Command + Enter ¬†Send & Archive

  • Command + Shift + Enter ¬†Send the message without archiving it

Actions

  • Command + E¬† Archive the conversation

  • Command + T¬† Tag a conversation

  • Command + Shift + A¬† Assign conversation to yourself

  • Command + Shift + G¬† Assign conversation to a team member

  • Command + Shift + M¬† Move the conversation

  • Delete (Fn + Delete or Fn + ‚Ćꬆon an abbreviated Apple keyboard, or ‚ƶ Delete on a full-size Apple keyboard)¬† Trash the conversation

  • Command + Shift + J¬† Mark as spam

  • Command + S¬† Set a snooze on a conversation

  • Command + Shift + U¬† Toggle Subscribe/Unsubscribe for a conversation

  • Command + Shift + I¬† See information about current conversation

  • Shift + O ¬†Navigate to a specific conversation using a conversation ID

  • Option + S¬†¬†Add/remove the Star tag on a conversation

Comment

  • Command + .¬† Navigate to the comment bar

  • @ ¬†Pulls a list of available team members to mention

Composer

  • Command + B ¬†Bold

  • Command + I ¬†Italicize

  • Command + U ¬†Underline

  • Command + K ¬†Hyperlink

  • Command + Shift + C ¬†Move cursor to Cc

  • Command + Shift + B ¬†Move cursor to Bcc

  • Command + Shift + S ¬†Edit subject line

  • Command + Shift + O ¬†Pull up message templates list

  • Command + Shift + Option + V, Command + Shift + V¬†¬†Paste without format

  • Command + Shift + L ¬†Set a snooze when you send

Gmail

For Windows users, use the Control key instead of Command in shortcuts.

Navigation

  • J / Up Arrow ¬†Move to a¬†previous conversation

  • K / Down Arrow ¬†Move to the next conversation

  • Shift + Up/Down Arrow ¬†Select multiple conversations

  • Command + Click ¬†Cherry pick the conversations you want to select

  • Command + A¬†Select all¬†conversations in order to take mass action

  • Command + /¬†Expand / Close the plugin side-panel

  • /¬† Navigate to the search bar

  • Shift + X ¬†Force the conversation list to refresh

  • Command + [¬†Navigate back one page

  • Command + ]¬†Navigate forward one page

Reply

  • R ¬†Reply to the most recent message¬†

  • Shift + R ¬†Reply to the most recent message in a new window

  • A - Reply¬† All to the most recent message

  • Shift + A¬†¬†Reply All to the most recent message in a new window

  • F ¬†Forward a conversation

  • Command + Shift + A¬† Moves last sender to Bcc, adds all other recipients to To field, and adds text to email: "Thanks, [first_name]! Moving you to Bcc." (what is this for?)

Send

  • Command + Enter ¬†Send & Archive

  • Command + Shift + Enter ¬†Send the message without archiving it

Actions

  • W ¬†Assign conversation to a team member

  • Q ¬†Assign conversation to yourself

  • V ¬†Move the conversation

  • E¬†¬†Archive the conversation

  • L ¬†Tag a conversation

  • #¬† Trash the conversation

  • Shift + 1 ¬†Mark as spam

  • B ¬†Set a snooze on a conversation

  • M¬† Toggle Subscribe/Unsubscribe for a conversation

  • Shift + I ¬†See information about current conversation

  • Shift + O ¬†Navigate to a specific conversation using a conversation ID

  • S¬†¬†Add/remove the Star tag on a conversation

Comment

  • Shift + M ¬†Navigate to the comment bar

  • @ ¬†Pulls a list of available team members to mention

Composer

  • Command + B ¬†Bold

  • Command + I ¬†Italicize

  • Command + U ¬†Underline

  • Command + K ¬†Hyperlink

  • Command + Shift + C ¬†Move cursor to Cc

  • Command + Shift + B ¬†Move cursor to Bcc

  • Command + Shift + S ¬†Edit subject line

  • Command + Shift + O ¬†Pull up message templates list

  • Command + Shift + P ¬†Pop out conversation in new window

  • Command + Shift + Option + V, Command + Shift + V¬†¬†Paste without format

  • Command + Shift + L ¬†Set a snooze when you send

No shortcuts

If you prefer not to use shortcuts, choose this mode. The only shortcut actions enabled will be:

  • Arrow keys for navigation

  • Enter to post a comment

  • Formatting shortcuts for the composer

  • Command + A to¬†Select all

For Windows users, use the Control key instead of Command in shortcuts.


Quick intro shortcut: move to BCC

The specialized shortcut, Command + Shift + X is helpful for when you are included in email introductions, and the original sender no longer needs to receive the subsequent messages. This shortcut automates, in one step, the usual steps you would take in this situation: 

  1. Moves the last sender from the From field into the Bcc field

  2. Adds the new contact(s) being introduced into the To field

  3. Inserts a message that says, "Thanks, [first_name]! Moving you to Bcc." 


Message templates shortcuts

You can save up to 5 favorite message templates from the Preferences section of your Personal settings tab. Once you've set your message templates shortcuts, trigger them by typing Command/Control + Shift + 5, 6, 7, 8, or 9 in the composer.


Quick switcher

The quick switcher allows you to use keyboard shortcuts to pull up a location menu to quickly jump to another section of the app without scrolling through your Front dashboard. The quick switcher will allow you to access items in the Me section of your sidebar, your tags, shared inboxes, teammates, and integrations.

The shortcuts are:

Command + K

Command + Shift + P

If you have unread items in your workspace, you will see a menu showing you the sections where you have unread items. If you do not have unread items, you will see the full menu of available options. In both cases, you can also search for the exact section you want to go to. Use arrows to navigate up and down the menu, then press Enter to access the section.