Support lifecycle, system requirements, and supported browsers for Front
Overview
You can connect to Front in a number of ways! In an ongoing effort to provide a more safe and secure platform, as well as facilitate growth and roll out innovations, Front receives regular updates.
Below is the support lifecycle policy and a list of the supported operating system(s) (OS), app(s), and browser version(s) that have recently reached, or will soon reach, the end of support.
If you're using any of the versions that are in a lower version than what is listed here, please update to continue using Front.
Support lifecycle policy
The support that we provide to desktop app versions, browsers, and mobile app versions can span different periods of time. This can be impacted by development cycles and customers' needs.
Attempting to use Front on an unsupported version may prevent you from using Front. Check for app updates to regain access.
OS or browser | Length of support |
Browsers | 12-18 months from release |
Mac | 12-18 months from release |
Windows | 12-18 months from release |
iOS | 2.5-3 years from release |
Android | 2.5-3 years from release |
Desktop app
Here is a list of the currently supported operating systems (OS) for Front’s desktop app. For the best experience, we recommend using the latest versions.
OS version | App version |
Mac 10.13 (High Sierra and higher) | 3.28.3 or higher |
Mac 10.11 (El Capitan) and 10.12 (Sierra) | Up to 3.36.15 |
Windows 10 and higher | 3.28.3 or higher |
Windows 8.1 | Up to 3.41.17 |
Windows 7 and 8 | Up to 3.36.14 |
Mobile app
Here is a list of the currently supported operating systems (OS), and app versions, for Front’s mobile app. For the best experience, we recommend using the latest versions.
Operating system | OS version | App version |
iOS | 12.4 or higher | 5.15.0 |
Android* | 5.0 or higher | 5.15.0 |
*We only support Android devices that have Google Play Services installed by default.
Browser
Supported browsers
Front supports the following browsers for the web app:
Recommended: Google Chrome
Microsoft Edge
Firefox
Safari
Opera
You can log into Front on the web at app.frontapp.com, or via your SSO (Single Sign-On portal, such as Okta or OneLogin).
Front is not supported via Internet Explorer.
Browser extensions
Front supports common extensions like Grammarly or Auto Text Expander on web browser.
Ad blockers
Some ad-blockers, such as uBlock, are known to block some critical components Front requires to operate. If you are experiencing unexpected behavior when using Front in a browser with an ad-blocker enabled, we suggest disabling the ad-blocker for app.frontapp.com.
If using the Brave web browser, you will need to disable Shields for app.frontapp.com in order to use Front with Brave.
Browser End of Life
When a web browser itself or browser version is no longer supported, you may see a degraded experience in the browser. This can include but is not limited to signing in, navigating to different areas within Front, composing drafts, creating rules, and managing your settings. It would be best to perform regular updates to your browser for the most stable experience.