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How to enable and use the AskNicely integration
Overview The AskNicely integration sends your NPS survey responses directly to Front, where your team can reply back to your users and track them alongside your other customer communication channels.…
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How to enable and use the Instabug integration
Overview Instabug allows mobile app users and beta testers to report bugs and send feedback about your app directly from their devices. When you connect Instabug with Front,…
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How to enable the Doorbell integration
Overview Doorbell allows you to capture in-app user feedback on websites and mobile apps. With Doorbell’s Javascript, iOS, and Android SDKs, you can give your users a quick,…
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How to enable and use the PagerDuty integration
Overview The PagerDuty integration allows you to enforce customer SLAs by defining rules to automatically triggering PagerDuty alerts. Use rules to set conditions for messages that require a…
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How to enable and use the Zoho CRM integration
Overview Zoho CRM helps sales teams manage their accounts and deals efficiently to close more deals, faster. Support for tracking customer conversations across email, calls, live chat,…
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How to enable and use the Clearbit integration
Overview The Clearbit integration displays rich customer and company profile information for matching email addresses in Front. With this data at your fingertips,…
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How to enable and use the JustCall integration
Overview Our JustCall integration allows you to save call activity automatically in Front and easily follow up on missed calls and voicemails. Like other integrations,…
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How to enable and use the Forumbee integration
Overview Forumbee provides branded community forums for customer discussions, feedback, support articles, and more. This integration brings your Forumbee knowledge base to your fingertips in Front,…
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How to set up the Chatra integration and plugin
Note: This integration no longer supports new registrations. Overview The Chatra integration allows you to live chat with your website visitors directly from Front,…
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How to set up and use the Vyte scheduling integration
Overview Vyte's automatic scheduling tool makes scheduling one-on-one and even group meetings simple. Choose your attendees and a few times that work well based on your calendar,…
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How to connect to the Olark integration
Overview Olark allows you to live chat with your customers directly from Front ensuring all customer interactions occur in one unified place. Instructions Step 1 Log in to your account from the Olark…
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How to enable and use the Meya integration
Overview Meya allows businesses to scale and improve their customer experience by adding bots to their website, mobile app or messaging channels. Bots built on Meya integrate with your human agents…
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How to connect to the Influx integration
Overview Influx is a platform that connects to all major help desks and chat platforms, such as Front. They connect to each platform's API via oAuth or an API key.…
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How to enable and use the HelpDocs integration
Overview HelpDocs is a knowledge base tool that helps you keep your documents from aging. HelpDocs has created an integration that makes it really easy to send knowledge base articles to your…
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How to enable and use the Webhooks integration
Overview The Webhooks integration allows you to be automatically notified when something happens in Front without having to constantly poll the API. It also gives you access to a new rule action to…
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How to enable and use the Delighted integration
Overview The Delighted integration allows you to identify growth opportunities from Front using the Net Promoter Score System. Note: The Delighted integration must be used with a Front inbox that…
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How to enable and use the Sunshine Conversations integration
Overview The Sunshine Conversations (formerly Smooch) integration allows you to display information in Front's plugin panel about your customers, when it's available in Sunshine Conversations.…
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How to enable and use the Salesforce integration
Overview The Salesforce plugin allows you to create, view, and edit Salesforce records directly from Front, and trigger automated actions with rules in Salesforce.…
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How to enable and use the Jira integration
Overview The Jira integration allows you to link new or existing Jira issues to conversations in Front, and browse issues without leaving your inbox. You must have Front company admin permissions to…
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Import your Help Scout history into Front
Overview If you previously used Help Scout, you can import your history into Front. How it works We will import: Inboxes Teammates Tags (optional) Contacts (optional) Messages We will not import:…
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Front's API rate limit
Overview To improve performance and prevent abuse of our API, Front has two rate limits, global and burst. Global rate limits The global rate limit is the combined limit of requests across all public…
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How to enable and use the Shopify integration
Overview The Shopify integration allows you to display information about your customers when it's available in Shopify. The plugin will match the contact based on their email address or phone number.…
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How to enable and use the HubSpot integration
Overview The HubSpot integration in the app switcher allows you to display, create, and edit customer records from your HubSpot CRM that match the open message in Front.…
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How to enable and use the Google Drive integration
Overview The Google Drive integration allows you to browse your Google Drive account and grab links to your files directly from Front's composer. Like other integrations,…
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How to enable and use the Dropbox integration
Overview The Dropbox integration allows you to browse your Dropbox account and grab links to your files directly from Front's composer. Like other integrations,…