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How to enable and use the Chatdesk integration
Overview Chatdesk uses machine learning to automatically tag customer feedback across email, chat, social media messages, app store reviews such as Amazon and Apple,…
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How to enable and use the Outreach integration
Overview The Outreach integration in the integrations switcher allows you to display and take actions on your Outreach prospects that match the contacts in Front.…
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How to enable and use the ClickUp integration
Overview ClickUp is a customizable project management platform that allow teams to keep everything from design to development on track. ClickUp offers tasks, docs, reminders, goals,…
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Synchronizing and leveraging Salesforce or CRM data in Front via rules
Overview For many companies, Salesforce (or other CRMs) serve as the system of record, holding valuable information about accounts, contacts, opportunities, and more.…
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How to enable and use the Stonly integration
Overview Stonly is a platform for creating step-by-step help guides for your customers and support agents, without having to write any code. With Stonly,…
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User provisioning with Okta
Overview The Okta SCIM integration provides fine-tuned control of your Okta users in Front. You can: Automatically create users in Front. Automatically block users when the Okta profile is suspended.…
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Setting up OAuth with Front for on-premise Jira Server
Overview If you'd like to set up Jira Server OAuth login in Front, Atlassian's guide to OAuth is a helpful place to start. Below are the steps you'll need to take for setting up Jira Server OAuth…
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Troubleshooting Salesforce
See an error message, “An Error Has Occurred” Click Refresh Custom Fields in your field settings screen, or sign in and sign out of the integration. The reason being the custom objects need to be…
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How to enable and use the Dialpad integration
Overview Dialpad’s integration with Front provides an in-app phone, so you can make and receive phone calls and handle texts without leaving Front. In combination with your Dialpad inbox,…
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How to enable and use the Sendbee integration
Overview Sendbee integrates with the WhatsApp Business API to allow businesses to chat over WhatsApp and automate conversations with chatbots. Once you have an approved WhatsApp Business account,…
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User provisioning with an Identity Provider (IdP)
Overview Identity Providers (IdPs), such as Azure Active Directory or Okta, provide a directory of employees and can be used to manage employee app provisioning (for apps like Front).…
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Import your Zendesk history into Front
Overview If you previously used Zendesk, you can import your history into Front. How it works We will import: Inboxes Contacts Conversations and messages Attachments Comments Conversation assignments…
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How to enable and use the Flow.ai integration
Overview Flow.ai empowers your business to design, test, and deploy bots to handle customer conversations — no code required. Instantly update messaging bots across all your customer communication…
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How to enable and use the Toky integration
Overview Toky is a web-based business phone system that enables you to handle calls and SMS from customers via phone, app, or desktop. Integrating Toky with Front means all of your interactions with…
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Using the app switcher
Overview One of the best parts of Front is that it integrates with your favorite tools for easy access to customer data and other apps from your inbox. You can easily open your favorite apps and…
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Import your Freshdesk history into Front
Overview If you previously used Freshdesk, you can import your history into Front. How it works We will import: Inboxes Contacts Conversations and messages Attachments Comments Conversation…
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How to enable and use the Shipamax integration
Overview Shipamax saves logistics companies hours of time each week by automatically extracting data from email attachments in real time, so you can review and edit it from your inbox before sending…
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How to enable and use the Stitch integration
Overview Stitch is an ETL service built for developers. With Stitch, decision-makers can easily use BI and data sciences tools to analyze their most important data.…
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How to create and revoke API tokens
Overview Front's API settings give you the controls you need to manage active API tokens and what resources they can access. Define the access permission scope when you create a new token,…
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How to connect your Zoom account to Front
Overview Zoom's seamless video conferencing platform makes it the perfect tool to connect to Front Calendar. Once you connect a Zoom account, you'll be able to schedule Zoom meetings from Front…
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How to enable and use the Fivetran integration
Overview Fivetran connects with Front in minutes to enable you to build a fully managed and zero-maintenance data pipeline between Front and your cloud data warehouse, like Amazon Redshift.…
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How to enable and use the Parabola integration
Overview Parabola helps companies eliminate busywork with drag-and-drop automated data flows. Front's Parabola integration makes it easy to build custom analytics reports and more — no spreadsheets…
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How to enable and use the Guru integration
Overview The Guru integration gives you complete access to view and edit cards in your Guru knowledge base, right from Front. With Guru enabled in Front,…
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Meetingbird integration is now Front Calendar
Front Calendar enabled by default Front recently acquired our integration partner, Meetingbird, to expand Front's native calendar functionality. Learn more about the acquisition here!…
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Assign a conversation based on the Salesforce account owner
Overview This is by far the hottest topic you've asked, regarding Salesforce auto-assignments in Front, which is why we're excited to let you know-- yes, it's possible!…