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Understanding Links
Overview Links work in a similar way to tags in Front, making it easy to group conversations together under a common topic. Links are designed to connect conversations to items in external systems,…
Henry Dornier
moderator
Henry_Dornier
updated
1 mth ago
1,342
API & Integrations
Introduction to Front integrations
Overview Our library of integrations allow you to connect Front to your favorite tools, from CRMs to chatbots to data warehouses. These integrations are straightforward to use and can be enabled with…
Helena Li
admin
Support Program Manager
Helena_Li
updated
2 wk ago
3,219
API & Integrations
Overview of Front's API and use cases
Overview Front’s platform features a variety of APIs that allow you to build custom workflows and user interfaces that can dramatically improve the quality and efficiency of your customer…
Front
admin
front
updated
9 mths ago
11,851
API & Integrations
How to enable and use the Todoist integration
Overview The Todoist integration allows you to complete the following actions directly within Front: View Todoist tasks attached to the selected Front conversation.…
Javier Robalino
moderator
Javier_Robalino
1 mth ago
213
API & Integrations
How to enable and use the Scribe integration
Overview Scribe is a product to manage email signatures. With Scribe, you can centrally deploy email signatures across your company in minutes. Configure your Front integration with Scribe to allow…
Karen Nguyen
moderator
Karen_Nguyen
1 mth ago
14
API & Integrations
How to enable and use the Surfboard integration
Overview Surfboard provides customer service teams with simpler, smarter and fairer planning tools so they can organize themselves in order to delight customers with quick response times without…
Karen Nguyen
moderator
Karen_Nguyen
2 mths ago
14
API & Integrations
How to enable and use the CloudTalk integration
Overview CloudTalk is a next generation call center software for modern customer service and sales teams. CloudTalk enables you to get local phone numbers from over 70 countries and establish a call…
Karen Nguyen
moderator
Karen_Nguyen
2 mths ago
27
API & Integrations
How to enable and use the CallHippo integration
Overview CallHippo is a virtual phone system that enables you to make and receive calls, listen to call recordings, and access call logs. Configure your Front integration with CallHippo to experience…
Karen Nguyen
moderator
Karen_Nguyen
2 mths ago
28
API & Integrations
How to enable and use the DataGrail integration
Overview DataGrail untangles the complexity of data privacy, giving brands an easy-to-use platform to automate and scale privacy, and stay compliant with regulations like GDPR, CCPA, and CPRA.…
Karen Nguyen
moderator
Karen_Nguyen
2 mths ago
17
API & Integrations
How to enable and use the Miuros integration
Miuros turns your data into actionable insights with AI-powered analytics, quality assurance and automation. For international & scaling customer service teams.…
Vishal Vibhaker
Vishal_Vibhaker
6 mths ago
25
API & Integrations
How to enable and use the monday.com integration
Overview Like other integrations, you need to be an admin in order to enable the monday.com integration for the first time, but once enabled it can be used by any teammate. The monday.…
Henry Dornier
moderator
Henry_Dornier
updated
1 mth ago
822
1
API & Integrations
How to enable and use the Caravel integration
Overview Caravel transforms any source of feedback into clear and actionable data to help you make smarter decisions. Caravel's Front integration sorts and categorizes all of your Front conversations,…
Vishal Vibhaker
Vishal_Vibhaker
updated
2 mths ago
32
API & Integrations
How to set up an Instagram inbox in Front
Overview Front’s Instagram channel allows you to connect an Instagram Business Account to receive and send direct messages (including Story Mentions and Story Replies) and comments directly from…
Henry Dornier
moderator
Henry_Dornier
updated
2 mths ago
1,670
Add an Inbox
How to enable and use the Convosense integration
Overview Convosense lets sales and support teams efficiently gain customer insights, optimize agent conversations, and improve customer satisfaction with the power of AI.…
Vishal Vibhaker
Vishal_Vibhaker
updated
1 mth ago
89
API & Integrations
How to enable and use the Linear integration
Overview Like other integrations, you need to be an admin in order to enable the Linear integration for the first time, but once enabled it can be used by any teammate.…
Henry Dornier
moderator
Henry_Dornier
updated
1 mth ago
637
API & Integrations
How to enable and use the K-2 AI integration
Overview K-2 AI lets businesses leverage synthetic agents (bots) to automate inbound customer inquires and outbound sales lead generation. K-2 AI's Front integration lets you use synthetic agents…
Vishal Vibhaker
Vishal_Vibhaker
1 yr ago
40
API & Integrations
How to enable and use the Zendesk Sell integration
Overview Zendesk Sell is the CRM built for today's sales teams. With an intuitive, insights-driven platform, Zendesk Sell provides a single solution for the entire sales funnel:…
Vishal Vibhaker
Vishal_Vibhaker
updated
1 mth ago
433
API & Integrations
How to enable and use the Integrately integration
Overview Integrately is a 1 click automation software that enables you to connect multiple apps with ease. With Integrately, you can create simple one-to-one workflows,…
Vishal Vibhaker
Vishal_Vibhaker
updated
2 mths ago
89
API & Integrations
How to enable and use the HelpCenter integration
Overview HelpCenter.io provides you with everything you may need to create a beautiful self-service help center or an internal knowledge base with just a few clicks.…
Vishal Vibhaker
Vishal_Vibhaker
updated
1 yr ago
197
API & Integrations
How to enable and use the Calixa integration
Overview Calixa makes it easy to manage all your customers in one place. No more jumping around tools, learning SQL, or maintaining internal tools. Calixa connects to the 3rd party SaaS apps you use…
Vishal Vibhaker
Vishal_Vibhaker
updated
1 yr ago
24
API & Integrations
How to enable and use the Retool integration
Overview Retool is the fast way to build custom internal tools. Use drag-and-drop building blocks and connect them to your databases and APIs to build your own tools, instantly.…
Vishal Vibhaker
Vishal_Vibhaker
1 yr ago
229
API & Integrations
How to enable and use the Shelly.ai integration
Overview Shelly.ai lets you easily extract data from your emails and send it to your other systems and applications. You can then take actions and automate tasks for customer service, lead generation,…
Vishal Vibhaker
Vishal_Vibhaker
updated
1 mth ago
426
API & Integrations
How to enable and use the Zonka Feedback integration
Overview Zonka Feedback is a multi-channel feedback system and survey app with actionable insights and reporting. Use Zonka Feedback to get real-time survey responses and feedback, and measure NPS,…
Vishal Vibhaker
Vishal_Vibhaker
1 yr ago
87
API & Integrations
How to enable and use the Help Desk Migration integration
Overview Help Desk Migration provides simple and quick data migration from more than 30 of the most popular help desk platforms. You can customize the migration for your unique needs,…
Vishal Vibhaker
Vishal_Vibhaker
1 yr ago
39
API & Integrations
How to enable and use the Census integration
Overview Census is the operational analytics platform that syncs your data warehouse with all your favorite apps. Keep customer data in sync without relying on engineering help.…
Vishal Vibhaker
Vishal_Vibhaker
updated
1 yr ago
414
API & Integrations
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