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Create a ticket number experience in Front
Overview If you're transitioning from a traditional help desk solution to Front, your customers may be accustomed to using Ticket IDs as references. In this article,…
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How to enable and use the Zapier integration
Overview The Zapier integration allows you to automate your workflow by connecting Front with hundreds of other apps. Build Zaps that dynamically trigger when something happens in Front or that take…
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Keeping a log of messages sent and received via Front
Overview A common requirement for many users of Front is to record a log of all messages send and received through Front in an external system. Here we’ll explore a couple of methods of achieving…