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How to add a Gmail account
Overview Follow these instructions to add your Gmail account to either an individual or shared inbox in Front. A Gmail account is an email account that you or your team can log into using a password.…
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How to add an Exchange Online Shared Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online Shared Mailbox (ex. support@acme.com) for you team in Front. A shared mailbox is a mailbox that you'll be granted access to by an…
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How to add an Exchange Online User Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online User Mailbox (ex. andersen@acme.com) to an individual inbox in Front. A user mailbox is a mailbox that you log into using a username and…
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Office 365 history import and sync
Overview When you connect an Office 365 individual inbox or shared inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Office 365…
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Gmail history import and sync
Overview When you connect a Gmail individual inbox or shared inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Gmail whenever…
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Synchronizing and leveraging Salesforce or CRM data in Front via rules
Overview For many companies, Salesforce (or other CRMs) serve as the system of record, holding valuable information about accounts, contacts, opportunities, and more.…
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How to transition from SMTP to Office 365 sync
Overview If you are switching from an SMTP email provider to Office 365, you will now have the option of utilizing two-way sync between Office 365 and Front.…