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Formatting your comments
Front's comment feature allows you to have internal dialogue with your team about a conversation. Check out these styling tips to better highlight parts of your comments.…
Front
admin
front
updated
1 mth ago
2
replies
2,993
1
Last reply
Jessye Levy
moderator
1 yr ago
Work Together
How to move conversations to another inbox
Overview Moving a conversation is helpful when you want to pass a conversation on to another team. Unlike traditional email forwarding, moving a conversation from one inbox to another offers a…
Andersen Yu
admin
Andersen_Yu
updated
1 mth ago
14
replies
5,702
1
Last reply
rodrigo
2 yrs ago
Tags & Organization
Delayed rules for automation
Overview Prioritizing work in a busy inbox is important but often hard to achieve. Let Front notify you when a conversation has been sitting unanswered and unassigned in your inbox for too long.…
Front
admin
front
updated
2 mths ago
3
replies
3,478
1
Last reply
molly.jones@etix.com
2 yrs ago
Rules
Out-of-Office rule
Whether you're celebrating the new year with a sunny vacation or lounging around in some comfy pajamas at home, don't forget to set an out-of-office reply to let your customers know when you're…
Front
admin
front
updated
2 mths ago
8,060
1
Inbox Basics
User Guide (English and French/Français)
Joining a Front team? Our User Guide will help you learn everything you need to know, plus our best tips to help get you up and running quickly. User Guide (English) User Guide (Français)
Front
admin
front
updated
2 yrs ago
2,135
User Guides
Admin Guide (English and French/Français)
Creating or managing a Front team for the first time? Our Admin Guide will walk you through setting up your account and team before diving into how to get work done in Front.…
Front
admin
front
updated
2 yrs ago
1,558
1
Admin Guides
Message timestamps
Ever wonder when an email was received or a comment was made? Just click on the timestamp and watch magic happen before your very eyes. All your messages will display the exact date and time!…
Front
admin
front
updated
3 yrs ago
2
replies
1,976
1
Last reply
Katie Kilbourne
2 yrs ago
Inbox Basics
Our Admin & User Guides
Ready to get started with Front? We've put together two guides to give you a jump start! Creating or managing a Front team for the first time? Our Admin Guide will walk you through setting up your…
Front
admin
front
updated
3 yrs ago
3,570
2
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