tips

  • Formatting your comments

    Front's comment feature allows you to have internal dialogue with your team about a conversation. Check out these styling tips to better highlight parts of your comments.…

    • front
    • updated 11 mths ago
    • 2replies
    • 3,415
    • 1
    • Work Together

  • How to move conversations to another inbox

    Overview Moving a conversation is helpful when you want to pass a conversation on to another team. Unlike traditional email forwarding, moving a conversation from one inbox to another offers a…

  • Out-of-Office rule

    Overview Whether you're celebrating the new year with a sunny vacation or lounging around in some comfy pajamas at home, don't forget to set an out-of-office reply to let your customers know when…

  • Message timestamps

    Ever wonder when an email was received or a comment was made? Just click on the timestamp and watch magic happen before your very eyes. All your messages will switch between relative time and the…

    • front
    • updated 3 mths ago
    • 2replies
    • 2,275
    • 1
    • Inbox Basics

  • Our Admin & User Guides

    Ready to get started with Front? Check out these Front Academy learning paths to give you a jump start! Creating or managing a Front team for the first time?…