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Understanding custom fields
Overview Custom fields enable you to add more details to your resources that may be useful for your workflows, which are in addition to any default fields that Front already has.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 mth ago
578
Tags & Organization
Your company and admin settings
Overview Access your company Front settings by clicking the gear icon on the top left corner of Front, and you will land on the Company settings. Here, you will see the company and team settings that…
Helena Li
admin
Support Program Manager
Helena_Li
updated
2 days ago
1,454
Teammates
How to add existing teammates to existing inboxes
Overview You may need to edit teammate access to inboxes after you've initially invited the teammate or created the inbox. This article will show you how to add teammates to existing team inboxes,…
Jessye Levy
moderator
Jessye_Levy
updated
1 yr ago
694
Teammates
Teammate activity export
Overview Teammate activity exports allow you to follow the time spent by teammates on Front. You can see on a daily basis how long a specific teammate spent actively using Front,…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
1 mth ago
1,165
Teammates
Manage shared and teammate calendar access for Front Calendar
Overview Front Calendar makes it easy to schedule meetings with Front teammates and on team calendars by allowing you to instantly view those calendars.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
yesterday
1,877
Calendar
Replacing a teammate in Front
Overview A common situation for our Front users is when an employee leaves your team or company, and you need to replace their teammate account in Front with a new teammate — what is the best way to…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
updated
1 yr ago
1,737
Admin Guides
Use Shifts to manage work schedules
Overview Front's Shifts allow admins to easily set shift schedules for your team. Shifts automatically specify when teammates are available and can be assigned conversations.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 mth ago
3
replies
4,968
Last reply
Nino Khetsuriani
2 yrs ago
Teammates
Teammate status colors - See who's online
Teammate status colors Collaboration works best when you know if your teammates are available! In Front, you'll be able to see your teammates' status via a colored bubble next to their name.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
14 hrs ago
959
Work Together
Configure Domain Login for teammates to join Front automatically
Overview When your teammates sign up for Front, we can automatically detect whether they should join your Front team by their email domain. If you enable Domain Login for a domain,…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 yr ago
2
replies
1,385
Last reply
Helena Li
admin
2 yrs ago
Teammates
Ways to create and sign into your Front account
Overview When you sign up for a new trial or join as teammate in a company, you have a few different ways to sign in: Use your existing Google or Microsoft login for Front.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 mth ago
1,680
Teammates
How admins can manage teammate settings
Overview Customize your teammates' settings so they can easily transition into Front. Front admins have access to manage their team members' preferences, signatures, and team inbox permissions.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
10 mths ago
10,103
Teammates
How to set up a group scheduling link
Overview Group scheduling links allow you to share the availability of multiple team members in a single scheduling link. Only time slots that are available for all team members assigned to the link…
Helena Li
admin
Support Program Manager
Helena_Li
updated
14 hrs ago
2
replies
1,536
Last reply
Cori Morris
moderator
1 yr ago
Calendar
Customize your sidebar to show inboxes, tags, teammates, and more
Overview Front allows you to customize your sidebar in order to help you work most efficiently. You can show the inboxes, tags, and teammates in your sidebar that are most relevant to you,…
Front
admin
front
updated
7 days ago
10
replies
7,882
Last reply
Jason Dugdale
moderator
2 yrs ago
Tags & Organization
How to block, re-enable, or delete a teammate
Overview If you're an admin, you can change the status of users on your team in your Teammate settings. You have two options: Block a teammate: This prevents a user from being able to access their…
Helena Li
admin
Support Program Manager
Helena_Li
updated
1 mth ago
8,976
Teammates
How to invite a new teammate
Overview Admins can invite new users at any time, either one at a time or in batches of up to 150 using a CSV. Admins can also invite guests who have requested invites.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
3 mths ago
8,176
Teammates
How to use @mentions in comments
Overview When you need some help from a teammate, you can just @mention them in a comment instead of forwarding them the email to create a separate email thread or pinging them in Slack.…
Front
admin
front
updated
3 mths ago
5
replies
6,274
Last reply
Kenji Hayward
3 yrs ago
Work Together
Teammates list and their assignments
Overview The list of teammates in the Assigned conversations section of your sidebar will show you your teammates' assignments that originated from team inboxes.…
Front
admin
front
updated
3 mths ago
2,036
1
Work Together
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