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Teammate Groups
Overview Teammate Groups allow you to create centralized lists of users that can used in rules or to manage inbox access. Many rules and inboxes reference a list of teammates, for example,…
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Teammate status colors - See who's online
Teammate status colors Collaboration works best when you know if your teammates are available! In Front, you'll be able to see your teammates' status via a colored bubble next to their name.…
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Manage shared and teammate calendar access for Front Calendar
Overview Front Calendar makes it easy to schedule meetings with Front teammates and on team calendars by allowing you to instantly view those calendars.…
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Configure Domain Login for teammates to join Front automatically
Overview When your teammates sign up for Front, we can automatically detect whether they should join your Front team by their email domain. If you enable Domain Login for a domain,…
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How to set up a group scheduling link
Overview Group scheduling links allow you to share the availability of multiple team members in a single scheduling link. Only time slots that are available for all team members assigned to the link…
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Your company and admin settings
Overview Access your Front company settings by clicking the gear icon at the top right corner of Front, which will take you to Company settings. You will see the company and Workspace settings that…
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Teammate activity export
Overview Teammate activity exports allow you to follow the time spent by teammates on Front. You can see on a daily basis how long a specific teammate spent actively using Front,…
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Ways to create and sign into your Front account
Overview When you sign up for a new trial or join as teammate in a company, you have a few different ways to sign in: Use your existing Google or Microsoft login for Front.…
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Use Shifts to manage work schedules
Overview Front's Shifts allow admins to easily set shift schedules for your team. Shifts automatically specify when teammates are available and can be assigned conversations.…
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How to block, re-enable, or delete a teammate
Overview If you're an admin, you can change the status of users on your team in your Teammate settings. You have two options: Block a teammate: This prevents a user from being able to access their…
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How to use @mentions in comments
Overview When you need some help from a teammate, you can just @mention them in a comment instead of forwarding them the email to create a separate email thread or pinging them in Slack.…
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Teammates list and their assignments [legacy]
⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use Views. Overview The list of teammates in the Assigned conversations section of your sidebar will show you your teammates'…
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How to invite a new teammate
Overview Admins can invite new users at any time, either one at a time or in batches of up to 150 using a CSV. Admins can also invite guests who have requested invites.…
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How admins can manage teammate settings
Overview Customize your teammates' settings so they can easily transition into Front. Front admins have access to manage their team members' preferences, signatures, and shared inbox permissions.…
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How to add existing teammates to existing inboxes
Overview You may need to edit teammate access to inboxes after you've initially invited the teammate or created the inbox. This article will show you how to add teammates to existing shared inboxes,…
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Replacing a teammate in Front
Overview A common situation for our Front users is when an employee leaves your team or company, and you need to replace their teammate account in Front with a new teammate — what is the best way to…
teammates