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Spam, phishing, and identity warnings
Overview Anyone can send an email pretending to be anyone else. Fortunately, over time, various protocols have been added to authenticate emails. Front will use these protocols when available to…
Front
admin
front
updated
12 days ago
4,197
Security & Deliverability
Setting up SendGrid SPF/DKIM DNS records in AWS
Overview SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. When you add a SMTP email channel,…
Evan Ostroski
moderator
Tooling & Support Engineer
Evan_Ostroski
updated
4 mths ago
3,199
Security & Deliverability
Deliverability settings and SPF/DKIM
Overview If your team uses SMTP forwarding channels in Front, we strongly recommend that you set up specific SPF/DKIM entries in your DNS configuration.…
Lily Carter
moderator
Lily_Carter
updated
6 mths ago
24
replies
25,243
Last reply
Garyth Mullett
2 yrs ago
Security & Deliverability
Troubleshooting internal email being marked as spam
Overview If you are experiencing issues with internal email sent via Front landing in your colleagues' spam folders, take a look at some of the common causes below to troubleshoot this.…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
updated
7 mths ago
845
Troubleshooting
SPF/DKIM - Removing "via mandrillapp.com" from outgoing emails
This is advanced material that would best be done by an IT admin or someone that fully understands what it means to make changes to DNS records. Overview If you are using SMTP channels in Front,…
Front
admin
front
updated
8 mths ago
4,131
Security & Deliverability
Setting up SendGrid SPF/DKIM DNS records in GoDaddy
Don't use GoDaddy? Follow the instructions here instead. Instructions Step 1 Log in to your GoDaddy account. Step 2 Expand the Domains section and find the domain you wish to set the DNS for.…
Evan Ostroski
moderator
Tooling & Support Engineer
Evan_Ostroski
updated
8 mths ago
1
reply
6,673
2
Last reply
Andrea Gibbins
3 yrs ago
Security & Deliverability
Setting up SendGrid SPF/DKIM DNS records in Cloudflare
Overview SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. When you add a SMTP email channel,…
Evan Ostroski
moderator
Tooling & Support Engineer
Evan_Ostroski
updated
8 mths ago
1
reply
1,696
Last reply
Chris
1 yr ago
Security & Deliverability
Setting up SendGrid SPF/DKIM DNS records in Namecheap
Overview SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. When you add a SMTP email channel,…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
updated
8 mths ago
1,052
Security & Deliverability
Front email deliverability and DMARC records
Overview DMARC is an email authentication protocol that uses information about the sender in addition to SPF and DKIM deliverability records published for the sender's domain.…
Evan Ostroski
moderator
Tooling & Support Engineer
Evan_Ostroski
updated
9 mths ago
1,045
Security & Deliverability
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