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Spam, phishing, and identity warnings
Overview Anyone can send an email pretending to be anyone else. Fortunately, over time, various protocols have been added to authenticate emails. Front will use these protocols when available to…
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Setting up SendGrid SPF/DKIM DNS records in AWS
Overview SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. When you add a SMTP email channel,…
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Deliverability settings and SPF/DKIM
Overview If your team uses SMTP forwarding channels in Front, we strongly recommend that you set up specific SPF/DKIM entries in your DNS configuration.…
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Troubleshooting internal email being marked as spam
Overview If you are experiencing issues with internal email sent via Front landing in your colleagues' spam folders, take a look at some of the common causes below to troubleshoot this.…
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SPF/DKIM - Removing "via mandrillapp.com" from outgoing emails
This is advanced material that would best be done by an IT admin or someone that fully understands what it means to make changes to DNS records. Overview If you are using SMTP channels in Front,…
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Setting up SendGrid SPF/DKIM DNS records in GoDaddy
Overview SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. When you add a SMTP email channel,…
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Setting up SendGrid SPF/DKIM DNS records in Cloudflare
Overview SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. When you add a SMTP email channel,…
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Setting up SendGrid SPF/DKIM DNS records in Namecheap
Overview SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. When you add a SMTP email channel,…
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Front email deliverability and DMARC records
Overview DMARC is an email authentication protocol that uses information about the sender in addition to SPF and DKIM deliverability records published for the sender's domain.…