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  • Switch from Gmail/Office 365 to SMTP forwarding

    Overview If you currently have your inbox set up with Gmail or Office 365 sync, there may be cases where you want to move to email forwarding to ensure your sent emails are being retained.…
    • Helena Liadmin
    • Support Program Manager
    • Helena_Li
    • updated 2 wk ago
    • 3,404
    • Add an Inbox
  • How to set up a custom SMTP inbox

    Overview When sending an email you have the choice to send emails using your own dedicated SMTP server. An SMTP server is a mail server that you can use to send an email.…
    • Helena Liadmin
    • Support Program Manager
    • Helena_Li
    • updated 3 wk ago
    • 7replies
    • 8,649
    • Last replyEvan Ostroskimoderator1 yr ago
    • Add an Inbox
  • How to add a generic SMTP forwarding inbox

    Overview For any email providers other than Gmail and Office 365, you will use this method to set up your email channels in Front. This is the forwarding (SMTP) method.…
    • Helena Liadmin
    • Support Program Manager
    • Helena_Li
    • updated 3 mths ago
    • 3,862
    • Add an Inbox
  • Import email history for SMTP forwarding channel

    Overview Front allows you to directly import your email history using the Gmail or Office365 two-way sync channels. However, if you're looking to import historical messages that are not currently…
    • Maxime Haudebertmoderator
    • Technical Support Engineer
    • mHaudebert
    • updated 4 mths ago
    • 587
    • Inbox Basics
  • What is the Email Suppression List?

    Overview An email suppression list helps prevent your outbound email server from getting listed as a spammer. It is a list of email addresses from which you received bounce or block error messages…
    • Evan Ostroskimoderator
    • Tooling & Support Engineer
    • Evan_Ostroski
    • updated 8 mths ago
    • 1,522
    • Security & Deliverability
  • Email threading and how to change your threading mode

    Overview Conversation threading is a feature used to automatically group messages with their replies. Every email contains a unique message-id, which is automatically included in the references of…
    • Frontadmin
    • front
    • updated 8 mths ago
    • 17replies
    • 30,657
    • 2
    • Last replyAnthony Galleranmoderator1 yr ago
    • Inbox Settings
  • Welcome to the Front Help Center!

    Whether you're new to Front or you've been with us for years, this is your place to learn about Front, access our training resources, and get support from our team.

    If you need assistance, please don't hesitate to contact us.

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