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sla

SLA rules
Overview Service-level agreements (SLAs) are a commonly used tool to help businesses maintain a high standard for response times, and keep their customers happy.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 11,407
- Rules
Delayed rules for automation
Overview Prioritizing work in a busy inbox is important but often hard to achieve. Let Front notify you when a conversation has been sitting unanswered and unassigned in your inbox for too long.…
- Frontadmin
- front
- updated 1 mth ago
- 3replies
- 3,595
- 1
- Last replymolly.jones@etix.com3 yrs ago
- Rules
Lesson 7: SLA Report
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- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 10 mths ago
- 158
- Admin 301 | Analytics

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