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Your company and admin settings
Overview Access your Front company settings by clicking the gear icon at the top right corner of Front, which will take you to Company settings. You will see the company and Workspace settings that…
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Auto-assign conversations on first reply
Overview Front has a helpful feature to aid your team in maintaining consistency in handling communications and ensuring there is an owner for every shared conversation.…
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Views [legacy feature]
⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use the new version of Views described here. Overview Views are a combination of filters that create a dynamic list of…
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Understanding inbox and channel settings
Overview Your inboxes and channels have many settings and features that allow you to customize your workflows and preferences. To edit them, click the gear icon on the top right of Front and into the…
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3 powerful tools to simplify Front onboarding
Overview Front transforms your work email into a powerful platform that brings together all the people, messages, and apps you need to get work done. But as with any new system,…
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How to automatically BCC another email address
Overview Front allows you to auto BCC another email address. Doing this will automatically add the address when you compose a new message or reply to a message.…
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Change the week start setting for Front Calendar
Overview Front Calendar defaults to using Sunday as the start of the week, but this may not be suitable for many users. You can update the calendar week start day to any day.…
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Set how your Front internal links open
Overview Front generates a unique conversation permalink and message permalink for every single conversation and message. This allows you to easily share links to teammates internally to direct them…
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Troubleshooting: my scheduling link doesn't show the slots I expect it to
Overview In this guide, we walk through how to troubleshoot a scheduling link that isn't showing the time slots you expect it you. There are a few common reasons why that might be happening.…
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