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How to turn on the Delighted integration
Overview The Delighted integration allows you to identify growth opportunities from Front using the Net Promoter Score System. Note: The Delighted integration must be used with a Front inbox that…
Front
admin
front
4 days ago
2,561
1
API & Integrations
Understanding sequences
Overview Front allows you to send automated sequences to a list of email addresses. Here’s what you should know before creating sequences. When you're ready, see how to create a new sequence .…
Front
admin
front
4 days ago
32
replies
15,282
1
Phoebe Killick
moderator
5 mths ago
Sequences
How to create a new sequence
Overview Front allows you to mail merge and send automated sequences to a list of email addresses. Read Understanding sequences to learn more about how they work and how to use the feature.…
Front
admin
front
2 mths ago
16
replies
9,753
2
Helena Li
admin
1 yr ago
Sequences
How to enable and use the Slack integration
Overview Like other integrations, you need to be an admin in order to enable the Slack integration. With the Slack integration, you can manually send messages from Front to Slack,…
Helena Li
admin
Support Program Manager
Helena_Li
3 mths ago
9
replies
14,013
Helena Li
admin
2 yrs ago
API & Integrations
How to enable and use the HubSpot integration
Overview The HubSpot integration in the integrations switcher allows you to display, create, and edit customer records from your HubSpot CRM that match the open message in Front.…
Helena Li
admin
Support Program Manager
Helena_Li
4 mths ago
25
replies
7,277
Cori Morris
moderator
7 mths ago
API & Integrations
How to connect to the Olark integration
Overview Olark allows you to live chat with your customers directly from Front ensuring all customer interactions occur in one unified place. Instructions Step 1 Log in to your account from the…
Front
admin
front
5 mths ago
1,205
API & Integrations
How to enable and use the Dropbox integration
Overview The Dropbox integration allows you to browse your Dropbox account and grab links to your files directly from Front's composer. Like other integrations,…
Front
admin
front
5 mths ago
2,831
API & Integrations
How to enable and use the FullContact integration
Overview The FullContact integration allows you to see all available contact information for the person sending the email directly into Front. Like other integrations,…
Front
admin
front
5 mths ago
5
replies
2,489
1
Front
admin
4 yrs ago
API & Integrations
How to enable and use the ChargeDesk integration
Overview The ChargeDesk integration makes it easy to manage customer billing from Front. View subscription and charge history, issue refunds, and request new payments directly from your inbox.…
Front
admin
front
5 mths ago
1,480
1
API & Integrations
How to enable and use the Smooch integration
Overview The Smooch integration allows you to display information in Front's plugin panel about your customers, when it's available in Smooch. This integration is useful when you have a Smooch inbox…
Front
admin
front
5 mths ago
2
replies
2,205
2
Front
admin
4 yrs ago
API & Integrations
How to enable and use the Google Drive integration
Overview The Google Drive integration allows you to browse your Google Drive account and grab links to your files directly from Front's composer. Like other integrations,…
Front
admin
front
5 mths ago
8
replies
2,340
Mo Parikh
1 yr ago
API & Integrations
How to enable and use the Intercom plug-in
Overview Like other integrations, you need to be an admin in order to enable the Intercom integration. The Intercom integration allows you to see contextual information about the customer of the…
Front
admin
front
5 mths ago
6
replies
3,336
Baptiste Lacroix
3 yrs ago
API & Integrations
How to enable and use the Shopify integration
Overview The Shopify integration allows you to display information about your customers when it's available in Shopify. The integration will match the contact based on their email address (it does…
Front
admin
front
5 mths ago
13
replies
6,025
Kenji Hayward
2 yrs ago
API & Integrations
How to enable and use the JustCall integration
Overview Our JustCall integration allows you to save call activity automatically in Front and easily follow up on missed calls and voicemails. Like other integrations,…
Front
admin
front
5 mths ago
1
reply
1,133
Tom
3 yrs ago
API & Integrations
How to enable and use the GitHub integration
Overview The GitHub integration allows you to simply track and manage your development lifecycle by accessing and posting to your team and private repositories in GitHub.…
Front
admin
front
5 mths ago
1
reply
1,927
Jason Ferrier
2 yrs ago
API & Integrations
How to enable and use the Webhooks integration
Overview The Webhooks integration allows you to be automatically notified when something happens in Front without having to constantly poll the API. It also gives you access to a new rule action to…
Front
admin
front
5 mths ago
18
replies
8,259
Deepak Kushwaha
2 yrs ago
API & Integrations
How to enable and use the Pipedrive integration
Overview The Pipedrive integration allows you to bring information about your leads and contacts into Front — it's like having your CRM in your inbox. The integration will match your Pipedrive…
Front
admin
front
5 mths ago
28
replies
8,743
3
Tim Berman
2 yrs ago
API & Integrations
How to enable and use the Forumbee integration
Overview Forumbee provides branded community forums for customer discussions, feedback, support articles, and more. This integration brings your Forumbee knowledge base to your fingertips in Front,…
Front
admin
front
5 mths ago
1,373
API & Integrations
How to enable and use the HipChat integration
Overview The HipChat integration allows you to define rules that automatically post Front messages as notifications to HipChat Rooms. Like other integrations,…
Helena Li
admin
Support Program Manager
Helena_Li
5 mths ago
1,985
API & Integrations
How to connect to the Influx integration
Overview Influx is a platform that connects to all major help desks and chat platforms, such as Front. They connect to each platform's API via oAuth or an API key.…
Front
admin
front
5 mths ago
1,139
API & Integrations
How to enable and use the Zapier integration
Overview Like other integrations, you need to be an admin in order to enable the Zapier integration. The Zapier integration allows you to automate your workflow by connecting Front with hundreds of…
Front
admin
front
5 mths ago
5
replies
5,861
Cori Morris
moderator
2 yrs ago
API & Integrations
How to enable and use the Jira integration
Overview Like other integrations, you need to be an admin in order to enable the Jira integration for the first time, but once enabled it can be used by any teammate.…
Helena Li
admin
Support Program Manager
Helena_Li
5 mths ago
15
replies
4,669
Harsh Goenka
7 mths ago
API & Integrations
How to enable and use the Trello integration
Overview Like other integrations, you need to be an admin in order to enable the Trello integration, but once enabled it can be used by any teammate. The Trello integration allows you to link new or…
Front
admin
front
5 mths ago
6
replies
3,353
Daniel Swift
3 yrs ago
API & Integrations
How to enable and use the Meya integration
Overview Meya allows businesses to scale and improve their customer experience by adding bots to their website, mobile app or messaging channels. Bots built on Meya integrate with your human agents…
Helena Li
admin
Support Program Manager
Helena_Li
5 mths ago
2
replies
2,111
2
Front
admin
4 yrs ago
API & Integrations
Sequences sending limit
Front’s sequences allow you to automate outreach and communications to a group of people. Currently, Front allows you to send a single sequence to up to 200 recipients.…
Front
admin
front
1 yr ago
8
replies
5,371
Jason Dugdale
moderator
2 yrs ago
Sequences
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