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Onboarding Resource Guide
Overview Whether you are introducing Front to a team of 2 or 20, onboarding is no easy task. This article outlines the resources you need to get any new user started with Front.…
Whitney Drazovich
Whitney_Drazovich
updated
3 wk ago
2,363
What's Front?
When to use Teams
Overview A Front account can contain many Teams. A Team is a distinct workspace within Front. Team members can have access to multiple Teams and can manage inboxes across each of them.…
Samantha Wong
Drive Value. Conquer Change.
Samantha_Wong
updated
1 mth ago
2
replies
8,206
1
Last reply
Andersen Yu
admin
4 yrs ago
Teammates
3 powerful tools to simplify Front onboarding
Overview Front transforms your work email into a powerful platform that brings together all the people, messages, and apps you need to get work done. But as with any new system,…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 mth ago
905
Admin Guides
When to use tags vs. empty inboxes
Overview Prior to using Front you probably used folders to organize conversations in Outlook, or labels to organize in Gmail. Now that you're in Front, your team can use tags and empty inboxes for…
Samantha Wong
Drive Value. Conquer Change.
Samantha_Wong
updated
7 mths ago
2,585
Tags & Organization
Logistics Team Onboarding Checklist
Welcome to Front, the customer communication hub for logistics companies. This checklist will guide you through setting up your Front account so you can win more business and make customers happier.
Helena Li
admin
Support Program Manager
Helena_Li
7 mths ago
549
Onboarding Checklists
B2B Success Team Onboarding Checklist
Welcome to Front, the customer communication hub for success teams. No matter how many customers you’re serving, Front will help your team make every one feel like a VIP.…
Helena Li
admin
Support Program Manager
Helena_Li
7 mths ago
684
Onboarding Checklists
Professional Services Team Onboarding Checklist
Welcome to Front, the customer communications hub for professional services teams. You focus on the client—we’ll take care of the rest. Front streamlines communication and collaboration to help your…
Helena Li
admin
Support Program Manager
Helena_Li
7 mths ago
330
Onboarding Checklists
Finance Team Onboarding Checklist
Welcome to Front, the customer communication hub for finance teams. With Front, your team can work together to process requests faster, reduce missed emails, and accelerate cash collections.…
Helena Li
admin
Support Program Manager
Helena_Li
7 mths ago
252
Onboarding Checklists
B2B Support Team Onboarding Checklist
Welcome to Front, the customer communication hub for support teams. Front combines the automation of ticketing software with the personal touch of email,…
Helena Li
admin
Support Program Manager
Helena_Li
7 mths ago
304
Onboarding Checklists
Individual Onboarding Checklist
Welcome to Front! Use this checklist to set up Front, so you can start delivering extraordinary experiences to every customer.
Helena Li
admin
Support Program Manager
Helena_Li
7 mths ago
578
Onboarding Checklists
Front Quickstart Guide
Welcome to Front! If you are thinking about signing up to trial Front, or already have, here's the guide to getting started! 1️⃣ What is Front? Front is the shared inbox for teams that unifies all…
Helena Li
admin
Support Program Manager
Helena_Li
updated
8 mths ago
13,722
Inbox Basics
Coming from Outlook?
Helena Li
admin
Support Program Manager
Helena_Li
updated
3 yrs ago
1,338
Inbox Basics
Coming from Gmail?
Helena Li
admin
Support Program Manager
Helena_Li
updated
3 yrs ago
2,650
Inbox Basics
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