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O365

How to add an Exchange Online Shared Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online Shared Mailbox (ex. support@acme.com) to your team workspace in Front. A shared mailbox is a mailbox that you'll be granted access to…
- Andersen Yuadmin
- Andersen_Yu
- 3 wk ago
- 3,150
- Account on Exchange Online (Office365)
How to add an Exchange Online User Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online User Mailbox (ex. andersen@acme.com) to your individual workspace in Front. A user mailbox is a mailbox that you log into using a…
- Andersen Yuadmin
- Andersen_Yu
- 1 mth ago
- 9 replies
- 8,549
- Greg Lewis1 yr ago
- Account on Exchange Online (Office365)
How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 2,570
- Individual Inboxes
Troubleshooting Office 365 email channels
Overview From time to time it is possible you may experience alerts or sending errors related to you Office 365 email channels. Here we explore some of the most common issues and provide some…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 1 mth ago
- 831
- Troubleshooting
Ways to create and sign into your Front account
Overview When you sign up for a new trial or join as teammate in a company, you have a few different ways to sign in: Use your existing Google or Microsoft login for Front.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 1,186
- Teammates
Email threading and how to change your threading mode
Overview Conversation threading is a feature used to automatically group messages with their replies. Every email contains a unique message-id, which is automatically included in the references of…
- Frontadmin
- front
- 1 mth ago
- 17 replies
- 22,880
- 2
- Anthony Galleranmoderator6 mths ago
- Inbox Settings
How to transition from SMTP to Office 365 sync
Overview If you are switching from an SMTP email provider to Office 365, you will now have the option of utilizing two-way sync between Office 365 and Front.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 5 replies
- 2,441
- 1
- Cori Morrismoderator1 yr ago
- Add an Inbox
Office 365 history import and sync
Overview When you connect an Office 365 individual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Office 365…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 2 mths ago
- 1,965
- Add an Inbox
Coming from Outlook?
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 2 yrs ago
- 1,102
- Inbox Basics

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