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move

How to move conversations to another inbox
Overview Moving a conversation is helpful when you want to pass a conversation on to another team. Unlike traditional email forwarding, moving a conversation from one inbox to another offers a…
- Andersen Yuadmin
- Andersen_Yu
- updated 3 mths ago
- 14replies
- 5,908
- 1
- Last replyrodrigo2 yrs ago
- Tags & Organization
How to move a channel from one inbox to another
Overview Front allows you to move a channel from one individual inbox to another individual inbox, or from one shared inbox to another shared inbox. If you have multiple Teams,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 3 mths ago
- 2,546
- 1
- Inbox Settings
Add and use team inboxes
Overview A team inbox is an organizational space where you can categorize or sort conversations. A team inboxes can have channels such as email, Twitter, or SMS feeding into it,…
- Frontadmin
- front
- updated 3 mths ago
- 23replies
- 18,423
- 1
- Last replyUrszula4 yrs ago
- Inbox Basics
Automate actions with rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 4 mths ago
- 4replies
- 9,118
- Last replyHelena Liadmin3 yrs ago
- Rules
Move individual emails to team inboxes
Overview Front individual rules can help break down email silos. If customers tend to email individuals rather than teams, create rules to ensure those messages get routed to the right team inbox.…
- Natalie Kim
- Natalie_Kim
- updated 4 mths ago
- 992
- Rules
Delayed rules for automation
Overview Prioritizing work in a busy inbox is important but often hard to achieve. Let Front notify you when a conversation has been sitting unanswered and unassigned in your inbox for too long.…
- Frontadmin
- front
- updated 4 mths ago
- 3replies
- 3,516
- 1
- Last replymolly.jones@etix.com2 yrs ago
- Rules
Using tags to label and file conversations
Overview Front supports nesting tags to categorize them in groups and allows you to drag messages from your inbox into a private tag or the Starred section to file them away.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 1 mth ago
- 11replies
- 11,603
- Last replyHelena Liadmin3 yrs ago
- Tags & Organization
Lesson 7: Basic Front Capabilities
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- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 6 mths ago
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- Front 101 | Front Overview

move

How to move conversations to another inbox

How to move a channel from one inbox to another

Add and use team inboxes

Automate actions with rules

Move individual emails to team inboxes

Delayed rules for automation

Using tags to label and file conversations

Lesson 7: Basic Front Capabilities

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