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How to move a channel from one inbox to another
Overview Front allows you to move a channel from one individual inbox to another individual inbox, or from one shared inbox to another shared inbox. If you have multiple Workspaces,…
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Add and use shared inboxes
Overview A shared inbox is an organizational space where you can categorize or sort conversations. A shared inbox can have channels such as email, Twitter, or SMS feeding into it,…
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Automate actions with custom rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…