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How to add a Gmail account
Overview Follow these instructions to add your Gmail account to either an individual or shared inbox in Front. A Gmail account is an email account that you or your team can log into using a password.…
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How to add a Gmail Alias
Overview Follow these instructions to add your Gmail Alias address to Front. An alias is an additional email address associated with a primary Gmail account.…
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Switch from Gmail/Office 365 to SMTP forwarding
Overview If you currently have your inbox set up with Gmail or Office 365 sync, there may be cases where you want to move to email forwarding to ensure your sent emails are being retained.…
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How to add a Google Group
Overview Follow these instructions to add your Google Group to a shared inbox in Front. A Google Group is a free mail option that Google provides to companies who want to easily distribute mail sent…
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Status and tag sync between Front and Gmail/Office 365
Overview If you connect your Gmail or Office 365 account in Front and utilize both tools alongside one another, you might experience a situation where you archive, delete,…
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Coming from Gmail?
Overview As you start working in Front, you'll see some new terms that correspond with features you're familiar with in Gmail. See the list below to get started.…
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Reauthorizing your inbox
Overview If you have your Gmail or Office 365 account connected in Front, it's possible you've been asked to reauthorized your account before. While it may seem strange that we're asking you to do…
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How to import your Gmail/Office 365 inbox email history
Overview When you connect a Gmail or Office 365 account as a shared inbox or individual inbox in Front, the most recent 50,000 messages will be imported automatically.…
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Spam in Front
Overview Front does not perform spam analysis. We sit on top of your email provider, so all messages that make it to your inbox will appear in Front. However,…
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Configuring Google Workspace accounts to send via Gmail SMTP Relay
Overview You can connect Google Workspace user accounts to Front, and send outbound email via Gmail’s SMTP Relay in order to access higher daily sending limits for your Gmail channels (see Google’s…
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Gmail history import and sync
Overview When you connect a Gmail individual inbox or shared inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Gmail whenever…
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Ways to create and sign into your Front account
Overview When you sign up for a new trial or join as teammate in a company, you have a few different ways to sign in: Use your existing Google or Microsoft login for Front.…
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How to change the From or Send As address for a channel
Overview Front allows you to receive emails in one email address, and send as a different From address if you need to, such as using an alias. You can set one different Send As address for each Gmail…
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How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
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Email threading and how to change your threading mode
Overview Conversation threading is a feature used to automatically group messages with their replies. Every email contains a unique message-id, which is automatically included in the references of…
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How to validate your inbox
Overview When adding a new SMTP inbox via a forwarding connection, we ask you to validate that the redirect is working correctly. We will simply send an email to your public address and wait until it…
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Why are my messages threading together?
Overview Are seemingly independent messages being threaded together in one conversation? When it comes to emails and how they work, there are many factors that can lead to this happening.…
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How to transition from SMTP to Gmail sync
Overview If you are switching from an SMTP email provider to Gmail, you will now have the option of utilizing two-way sync between Gmail and Front. Going forward,…
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Meetingbird integration is now Front Calendar
Front Calendar enabled by default Front recently acquired our integration partner, Meetingbird, to expand Front's native calendar functionality. Learn more about the acquisition here!…
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How to use Google Workspace advanced mail routing with Front
Overview Google Workspace advanced mail routing can be used to redirect messages received by your organization's email addresses to Front's forwarding (SMTP) inboxes.…
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How to choose between creating a Google Group or a Gmail user account
Overview If you're using Google Apps and want to add a new shared inbox in Front, you have two options. See below for a comparison of features/benefits.…
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How does Front work with Google's DLP Compliance offering?
This is advanced material that requires a Google Workspace Admin and full understanding of how Google's advanced email routing can implement data loss prevention.…
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Risks of mass sending
Overview Front does not have a sending limit, but depending on the type of channel you are sending from, you could run into issues when trying to send a high volume of emails at the same time.…