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Front Quickstart Guide
Welcome to Front! If you are thinking about signing up to trial Front, or already have, here's the guide to getting started! 1️⃣ What is Front? Front is the shared inbox for teams that unifies all…
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Front 101
Overview Welcome to Front! We know that getting used to a new tool can take some time, so we'll walk you through the core concepts you need to know to get up and running with Front in no time 👍…
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Connect Front with your other apps
Overview We built Front to be your command center where you get work done, so it makes sense to connect it with the other tools you rely on. Here's a quick overview of how Front integrations,…
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Your settings and individual preferences
Overview Access your individual Front settings by clicking the gear icon on the top right corner of Front, then click on the Personal tab. From here you can customize your sidebar and account…
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Manage your billing and invoices
Overview Front accounts have a self-serve billing center, where you can view your plan or payment details, manage licenses, and view your invoices. For help understanding invoices,…
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Automate actions with rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
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Plan your inbox structure
Overview Before you create your first shared inbox, it’s important to think about how you want them to work. Front’s very flexible, so you should build out the structure and workflow that suits your…
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A guide for transitioning to Front
Overview Ready to invite your team into Front? Follow this checklist to make sure everything is ready for your team to jump in and hit the ground running.…
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How to install Front
Overview Here's how to get Front on your computer, phone, or tablet. You can also always access your Front account on the web at: https://app.frontapp.com Whether you're working at your desk or on…
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Our Admin & User Guides
Ready to get started with Front? We've put together two guides to give you a jump start! Creating or managing a Front team for the first time? Our Admin Guide will walk you through setting up your…