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Getting started with Front Calendar
Overview Front Calendar makes scheduling meetings and managing your calendar from your inbox easy. It's enabled for your Front account by default! Whether you're scheduling a new meeting or need to…
Henry Dornier
moderator
Henry_Dornier
updated
1 mth ago
10
replies
18,471
1
Last reply
Lemuel Chan
admin
1 yr ago
Calendar
Add an individual inbox
Overview You likely started using Front to manage team inboxes more effectively, such as your info@company.com; and now you may find it convenient to add your individual inbox to Front as well.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
11 mths ago
4
replies
18,440
1
Last reply
Front
admin
4 yrs ago
Individual Inboxes
Logging Emails to Salesforce using Auto BCC
Overview BCC to Salesforce is a function within Salesforce CRM that gives sales reps the option to track sent emails to prospects and customers. By blind carbon copying a designated email address…
Front
admin
front
updated
1 yr ago
4
replies
10,723
Last reply
Rita Hamri
3 yrs ago
Settings
Configuring Google Workspace accounts to send via Gmail SMTP Relay
Overview You can connect Google Workspace user accounts to Front, and send outbound email via Gmail’s SMTP Relay in order to access higher daily sending limits for your Gmail channels (see Google’s…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
updated
2 mths ago
6,789
Inbox Settings
Smart merge reduces duplicate emails
Overview A common problem customers had before Front was that they would end up with duplicate copies of the same email in their inboxes, resulting in confusion and inefficiency.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
6 mths ago
6,655
Inbox Basics
How to insert calendar availability into an email
Overview Scheduling meetings over email typically involves a number of back and forth emails to find a time that works. With Front Calendar, you can insert your availability directly from the…
Helena Li
admin
Support Program Manager
Helena_Li
updated
10 days ago
5,764
Calendar
How to save and attach emails as .eml files
Overview Front allows you to save a single message as an .eml file or attach it to an email you’re sending out. This is a common workflow in Outlook that is also supported in Front.…
Front
admin
front
updated
1 yr ago
8
replies
4,475
Last reply
Kenji Hayward
1 yr ago
Send Messages
How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
Helena Li
admin
Support Program Manager
Helena_Li
updated
5 mths ago
3,957
Individual Inboxes
Is Front a ticketing platform or service desk?
Front is an inbox management tool that can serve multiple use cases, a ticketing system being one of them. With Front you can easily reduce response times, increase and measure agent productivity,…
Front
admin
front
updated
1 yr ago
1
reply
3,443
1
Last reply
JG
2 yrs ago
What's Front?
Redirecting your email from various email providers
For non-Google or Office365 email accounts, you will have to redirect your emails from your provider to provided Front forwarding address. Below is a list from other popular providers that explains…
Henry Dornier
moderator
Henry_Dornier
updated
1 yr ago
2,940
Inbox Settings
What is the Email Suppression List?
Overview An email suppression list helps prevent your outbound email server from getting listed as a spammer. It is a list of email addresses from which you received bounce or block error messages…
Evan Ostroski
moderator
Tooling & Support Engineer
Evan_Ostroski
updated
8 mths ago
1,522
Security & Deliverability
Front email deliverability and DMARC records
Overview DMARC is an email authentication protocol that uses information about the sender in addition to SPF and DKIM deliverability records published for the sender's domain.…
Evan Ostroski
moderator
Tooling & Support Engineer
Evan_Ostroski
updated
10 mths ago
1,083
Security & Deliverability
Troubleshooting: pasting calendar availability into the email composer removes links
Overview If you're attempting to insert your calendar availability into emails, you may run into an issue where the slots are inserted as plaintext without links.…
Henry Dornier
moderator
Henry_Dornier
updated
1 yr ago
583
Calendar
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