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Getting started with Front Calendar
Overview Front Calendar makes scheduling meetings and managing your calendar from your inbox easy. It's enabled for your Front account by default! Whether you're scheduling a new meeting or need to…
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Configuring Google Workspace accounts to send via Gmail SMTP Relay
Overview You can connect Google Workspace user accounts to Front, and send outbound email via Gmail’s SMTP Relay in order to access higher daily sending limits for your Gmail channels (see Google’s…
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How to insert calendar availability into an email
Overview Scheduling meetings over email typically involves a number of back and forth emails to find a time that works. With Front Calendar, you can insert your availability directly from the…
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How to manage changing your domain name or migrating email providers
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
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Smart merge reduces duplicate emails
Overview A common problem customers had before Front was that they would end up with duplicate copies of the same email in their inboxes, resulting in confusion and inefficiency.…
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What is the Email Suppression List?
Overview An email suppression list helps prevent your outbound email server from getting listed as a spammer. It is a list of email addresses from which you received bounce or block error messages…
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Front email deliverability and DMARC records
Overview DMARC is an email authentication protocol that uses information about the sender in addition to SPF and DKIM deliverability records published for the sender's domain.…
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Add an individual inbox
Overview You likely started using Front to manage shared inboxes more effectively, such as your info@company.com; and now you may find it convenient to add your individual inbox to Front as well.…
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Troubleshooting: pasting calendar availability into the email composer removes links
Overview If you're attempting to insert your calendar availability into emails, you may run into an issue where the slots are inserted as plaintext without links.…
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Redirecting your email from various email providers
Overview For non-Google or Office 365 two-way sync email accounts, you will have to redirect your emails from your provider to a Front forwarding address.…
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Is Front a ticketing platform or service desk?
Front is an inbox management tool that can serve multiple use cases, a ticketing system being one of them. With Front you can easily reduce response times, increase and measure agent productivity,…
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Logging Emails to Salesforce using Auto BCC
Overview BCC to Salesforce is a function within Salesforce CRM that gives sales reps the option to track sent emails to prospects and customers. By blind carbon copying a designated email address…